topic Re: Support extension policy updates for R81.20 software version in General Topics

Support extension policy updates for R81.20 software version

MeravAlon — Mon, 19 Dec 2022 07:07:19 GMT

Hi All

We are happy to announce the extension of support for R81.20 software release.

R81.20 is our latest version released on Nov 21st, 2022. We are aware that planning an upgrade takes time and effort, and we would like to provide maximum flexibility for the planning of security operations both now and in the future.

The support period for our R81.20 software version, has been extended to 4 Years, from Oct 2024 to Nov 2026.

This extension applies to the following:

Quantum Security Management

Quantum Security Gateways

CloudGuard Network

Please refer to our support service life cycle policy for more details.

Regards, Merav Alon

Re: Support extension policy updates for R81.20 software version

G_W_Albrecht — Mon, 19 Dec 2022 08:50:18 GMT

I do not understand what announcement you have for us, a 4 Years support period ? That is not any news - old CP Software Support Lifecycle Policy Guidelines tells us:

Check Point usually ends support for a major product version only when:

The second subsequent major product version has been released, or
At least four years have elapsed since the release of the major version in question (which ever time period is shorter)

Re: Support extension policy updates for R81.20 software version

MeravAlon — Mon, 19 Dec 2022 08:58:32 GMT

Hi @G_W_Albrecht

Initial End of Support dates are set based on the initial release date of the major version, which in this case is R81 (EOS - Oct 2024).

We extended the support for R81.20 release from Oct 2024 to Nov 2026

Regards, Merav

Re: Support extension policy updates for R81.20 software version

G_W_Albrecht — Mon, 19 Dec 2022 09:29:16 GMT

Sorry, i understand now - R81.20 is a new major version from support view.