topic Re: UserCheck Portal and imported Certificate in General Topics

UserCheck Portal and imported Certificate

KM1895 — Wed, 23 Nov 2022 09:02:00 GMT

hi,

We are experiencing some issues with an imported certificate on the usercheck portal. The portal url resolves to the main address, and the imported certificate is a wildcard cert, that matches this.

But when we are testing this, we see that the usercheck portal presents the default cert, and not the correct one.

I did see sk131212, but when trying to implement that, the portal cannot be accessed at all.

The gateway is running r81.10 with jumbo t78.

Does anyone have any input on how to change this behaviour, so that the correct certificate is presented?

Re: UserCheck Portal and imported Certificate

Lesley — Wed, 23 Nov 2022 10:26:01 GMT

Hello,

Where did you imported the .p12? Is it under Platform portal or under Usercheck (in the firewall object).

Re: UserCheck Portal and imported Certificate

KM1895 — Wed, 23 Nov 2022 10:36:52 GMT

hi,

Under the usercheck portal option, of course...anyway, i managed to solve this now, so will close the thread.

Re: UserCheck Portal and imported Certificate

Lesley — Wed, 23 Nov 2022 10:38:51 GMT

Hello,

Please share solution for reference.

Re: UserCheck Portal and imported Certificate

_Val_ — Wed, 23 Nov 2022 11:28:36 GMT

Please share the solution you found with the rest of the community, thanks

Re: UserCheck Portal and imported Certificate

GrassF — Tue, 21 Feb 2023 10:19:55 GMT

Hi, can you share how you resolved this issue - I'm facing the same issue. Thank you