topic Re: SIC connection keeps getting lost in General Topics

SIC connection keeps getting lost

Felipe_Muraska — Fri, 09 Nov 2018 11:41:41 GMT

Hello Mates,

I have a R77.30 running latest jumbo 338 and I`m noticing that SIC communication between SMS and SG keeps getting lost, I go ahead reset SIC and they get restablhised, but it wont last a day, any ideas ?

Re: SIC connection keeps getting lost

PhoneBoy — Fri, 09 Nov 2018 14:41:39 GMT

Please describe the exact symptoms you are seeing in more detail.

Screenshots or exact behaviors you are observing will be helpful.

Re: SIC connection keeps getting lost

Felipe_Muraska — Fri, 09 Nov 2018 14:48:42 GMT

Thx Dameon,

Since I fixed , I can not show you know, see the screenshot how its establhised now.

The deployment for this customer is 2 SG cluster, one runing as active and the other has the Manager installed on (odd I know)

Once it happens again I see it on the SG as establhised but SMS shows not trust, will post once it happens again

Re: SIC connection keeps getting lost

PhoneBoy — Fri, 09 Nov 2018 18:32:56 GMT

So you're running management on a cluster member?

Unless you're running a so-called Full HA cluster, where it is running on both cluster members (and using Check Point appliances versus Open Servers), this is an unsupported configuration.

Re: SIC connection keeps getting lost

Felipe_Muraska — Fri, 09 Nov 2018 18:41:57 GMT

Correct its a Full HA Cluster running 5200 appliances