topic Re: How to reset Expert mode password on R65? in General Topics

How to reset Expert mode password on R65?

Mig_Dorjee — Sun, 29 Jul 2018 19:56:10 GMT

Hi there,

I have been looking up online to find how to reset Expert mode password on R65 but can't seem to find the answer. I didn't see the option on GAIA web portal either as with R77.30 and above versions, I am able to go to Clish mode and Expert mode as a workaround but not on R65. Can someone assist? Thanks.

Re: How to reset Expert mode password on R65?

PhoneBoy — Sun, 29 Jul 2018 23:17:07 GMT

You have a couple of different options:

Remotely using How to remotely reset Admin / Expert password on a Security Gateway from a Security Management Server (Note it lists SPLAT R70 and above but I think it will also work for R65)
From console (requiring a reboot into maintenance mode): How to reset expert mode password on UTM-1 appliance, when admin and expert password are lost

Re: How to reset Expert mode password on R65?

_Val_ — Mon, 30 Jul 2018 10:49:13 GMT

Yes, Gaia procedure will not work on SPLAT. Look into this SK: How to regain access to SecurePlatform machine when the admin and/or expert passwords are unknown

Re: How to reset Expert mode password on R65?

Mig_Dorjee — Mon, 06 Aug 2018 03:10:27 GMT

Thank you Dameon for your input. Sorry I couldn't respond to your message. I will check these route.

Re: How to reset Expert mode password on R65?

Mig_Dorjee — Mon, 06 Aug 2018 03:11:22 GMT

Thank you Valeri for your input. Sorry I couldn't respond to your message. I will certainly look into this SK article.