topic Re: How to upgrade Checkpoint Identity collector from one version to another. in General Topics

How to upgrade Checkpoint Identity collector from one version to another.

pradeep_paka1 — Wed, 28 Apr 2021 08:42:29 GMT

Hi All,

How to upgrade Checkpoint Identity collector from one version to another.

Like i'm using Windows 2019 server with Identity collector 80.135.0000 build i need to upgrade it to 81.018.0000.

Do i need to reinstall again and configure? or is there any way to do it.

Please suggest/help.

Re: How to upgrade Checkpoint Identity collector from one version to another.

G_W_Albrecht — Wed, 28 Apr 2021 09:55:40 GMT

Best is a fresh install - re-doing the config also is not a bad idea! In order to clear all the collector information from the machine, un-install it and once it is cleared please verify if you have any files in the following folder and remove them as well: C:\ProgramData\CheckPoint\identity collector. In addition, check the registry folder and see if you have anything under:
"HKEY_LOCAL_MACHINE -> SOFTWARE -> Wow6432Node -> CheckPoint -> IA" and remove all related to identity collector.

To avoid creating a new configuration, thereby giving a chance for introducing new errors, in very large deployments only uninstall / reinstall is performed.

Re: How to upgrade Checkpoint Identity collector from one version to another.

Cyber_Serge — Wed, 28 Apr 2021 12:22:39 GMT

You can just run the installer file and it upgraded itself. The configurations retain when I do it this way.

Re: How to upgrade Checkpoint Identity collector from one version to another.

_Val_ — Fri, 30 Apr 2021 14:47:27 GMT

I disagree. You can install over the previous version without any issue. If required, export/import of the config could be a fail-safe.