topic Re: Block Facebook Chat downloads in General Topics

Block Facebook Chat downloads

Nikolaos_Liakop — Fri, 19 Feb 2021 09:00:57 GMT

Hello,

We want to block Facebook Chat attachment downloads/uploads. Our CP has TLS inspection enabled.

Therefore we have created a Rule in App Control & URL Filtering and in Column Service and we have added "facebook-transfer" in the column of "Services". That way we managed to block attachment uploads, but not attachment downloads.

Is it possible to somehow block Facebook Chat downloads ? That is, I want our users to not be able to download or upload any attachments from Facebook webpage, but be able to chat.

Regards

Re: Block Facebook Chat downloads

Alex- — Fri, 19 Feb 2021 11:39:20 GMT

Have you tried "Facebook-download" or "Facebook Messenger-download"?

Re: Block Facebook Chat downloads

Nikolaos_Liakop — Fri, 19 Feb 2021 11:47:58 GMT

Yes I did. It didn't help up, unfortunately.

Re: Block Facebook Chat downloads

PhoneBoy — Sat, 20 Feb 2021 22:31:25 GMT

Have you tried leveraging Content Awareness?
One of its options is to limit direction of file transfer.
Also possible this may need a TAC case.

Re: Block Facebook Chat downloads

G_W_Albrecht — Mon, 22 Feb 2021 15:16:02 GMT

Which version are you using ? I can not find facebook-transfer, only download and upload each for facebook and fb messeneger.