topic Re: Change of company, need to change User Center account in General Topics

Change of company, need to change User Center account

Arthur_Denis — Wed, 16 Jan 2019 14:59:05 GMT

Hello all,

I change of employer there is few weeks ago, and surprise: we cannot migrate the UC from oldest mail to new one...

Need to delete the old UC and create new one, then ask to move all certifications, ....

Anyways, it's done.

However, there is any possibility to migrate the Checkmates part (like favorites, post, points, ...) ?

thanks a lot guys

Arthur

Re: Change of company, need to change User Center account

PhoneBoy — Wed, 16 Jan 2019 15:06:19 GMT

It can be done, but requires some coordination.

I will contact you via email.

Re: Change of company, need to change User Center account

Arthur_Denis — Wed, 16 Jan 2019 15:12:22 GMT

Nice to know

Waiting your mail in this case!
Thx

Re: Change of company, need to change User Center account

_Val_ — Wed, 16 Jan 2019 15:57:16 GMT

I can see Dameon is taking care of CheckMates part.

Now, certification. You need to open a new UC account. Once done, and most importantly, before deleting the old one, open a ticket with Account Services to move your certificates to the new one. Then you can delete.

Re: Change of company, need to change User Center account

Arthur_DENIS1 — Wed, 16 Jan 2019 17:33:21 GMT

Yes thanks Valeri, this point has been already done by our local Checkpoint guys

Thanks again for your job and reactivity guys!

Re: Change of company, need to change User Center account

_Val_ — Thu, 17 Jan 2019 07:45:09 GMT

Happy to help

Re: Change of company, need to change User Center account

Charalambos_Lap — Sat, 09 Mar 2019 12:42:43 GMT

Hi,

I have the same issue, can you please assist with CheckMates (like favorites, post, points, ...) as with the UC I have managed to move?

Thanks,

Charris Lappas

Re: Change of company, need to change User Center account

PhoneBoy — Sat, 09 Mar 2019 14:45:25 GMT

Best to send this in email to checkmates@checkpoint.com with old and new emails.

With the migration to the new community platform just a few days away, I will hold off on handling it until AFTER the migration is complete.

Re: Change of company, need to change User Center account

Fabian_Del_Camp — Tue, 22 Dec 2020 12:30:11 GMT

Hello, I leave my old work several years ago. I want to change my certifications to my new account. I am interesting in renew my checkPoint Certifications. How should I procede?

Best Regards,

Fabián

Re: Change of company, need to change User Center account

_Val_ — Tue, 22 Dec 2020 12:44:56 GMT

Quoting from the comment above:

Now, certification. You need to open a new UC account. Once done, and most importantly, before deleting the old one, open a ticket with Account Services to move your certificates to the new one. Then you can delete.

Re: Change of company, need to change User Center account

Fabian_Del_Camp — Tue, 22 Dec 2020 13:11:56 GMT

Hey I have just send an email to Account Services. Thanks in advance!

Re: Change of company, need to change User Center account

_Val_ — Tue, 22 Dec 2020 13:17:36 GMT

@Fabian_Del_Camp just in case, Account Services is a different division, we are not related to it in any way, other than being part of the same company.