https://community.checkpoint.com/t5/General-Topics/DLP-R80-40/m-p/105831#M20280 <P>Hello,</P><P>&nbsp;</P><P>I'm testing the DLP feature on version R80.40 and getting stuck with UserCheck Notification Alert (agent).</P><P>When the file is detected and blocked by the security gateway, there is no Notification Alert on the client-side but the policy is blocking as expected.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="CP-DLP-4.jpg" style="width: 999px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/9809iDE6CB90C8E572AE4/image-size/large?v=v2&amp;px=999" role="button" title="CP-DLP-4.jpg" alt="CP-DLP-4.jpg" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="CP-DLP-5.jpg" style="width: 999px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/9810iF312AB7B26B7BCC0/image-size/large?v=v2&amp;px=999" role="button" title="CP-DLP-5.jpg" alt="CP-DLP-5.jpg" /></span></P><P>&nbsp;</P><P>From the client-side got the pop-up to enter the credential in order to receive UserCheck alert after putting the credential (domain user) I got an error message said that Logon Unsuccessful as the following screenshots below</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="CP-DLP-1.jpg" style="width: 500px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/9811i5A748A5C830A45F6/image-size/large?v=v2&amp;px=999" role="button" title="CP-DLP-1.jpg" alt="CP-DLP-1.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="CP-DLP-2.jpg" style="width: 796px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/9812iF7E2EDEB6E5A9BD4/image-size/large?v=v2&amp;px=999" role="button" title="CP-DLP-2.jpg" alt="CP-DLP-2.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="CP-DLP-3.jpg" style="width: 733px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/9813i90B0C9548B4895D9/image-size/large?v=v2&amp;px=999" role="button" title="CP-DLP-3.jpg" alt="CP-DLP-3.jpg" /></span>&nbsp;</P><P>&nbsp;</P><P>What is wrong? Where I'm missing the steps?</P><P>&nbsp;</P><P>Does anyone have any idea?</P><P><BR />Regards,</P><P>Sarm</P> Fri, 18 Dec 2020 10:22:26 GMT Sarm_Chanatip 2020-12-18T10:22:26Z https://community.checkpoint.com/t5/General-Topics/DLP-R80-40/m-p/105831#M20280 <P>Hello,</P><P>&nbsp;</P><P>I'm testing the DLP feature on version R80.40 and getting stuck with UserCheck Notification Alert (agent).</P><P>When the file is detected and blocked by the security gateway, there is no Notification Alert on the client-side but the policy is blocking as expected.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="CP-DLP-4.jpg" style="width: 999px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/9809iDE6CB90C8E572AE4/image-size/large?v=v2&amp;px=999" role="button" title="CP-DLP-4.jpg" alt="CP-DLP-4.jpg" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="CP-DLP-5.jpg" style="width: 999px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/9810iF312AB7B26B7BCC0/image-size/large?v=v2&amp;px=999" role="button" title="CP-DLP-5.jpg" alt="CP-DLP-5.jpg" /></span></P><P>&nbsp;</P><P>From the client-side got the pop-up to enter the credential in order to receive UserCheck alert after putting the credential (domain user) I got an error message said that Logon Unsuccessful as the following screenshots below</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="CP-DLP-1.jpg" style="width: 500px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/9811i5A748A5C830A45F6/image-size/large?v=v2&amp;px=999" role="button" title="CP-DLP-1.jpg" alt="CP-DLP-1.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="CP-DLP-2.jpg" style="width: 796px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/9812iF7E2EDEB6E5A9BD4/image-size/large?v=v2&amp;px=999" role="button" title="CP-DLP-2.jpg" alt="CP-DLP-2.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="CP-DLP-3.jpg" style="width: 733px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/9813i90B0C9548B4895D9/image-size/large?v=v2&amp;px=999" role="button" title="CP-DLP-3.jpg" alt="CP-DLP-3.jpg" /></span>&nbsp;</P><P>&nbsp;</P><P>What is wrong? Where I'm missing the steps?</P><P>&nbsp;</P><P>Does anyone have any idea?</P><P><BR />Regards,</P><P>Sarm</P> Fri, 18 Dec 2020 10:22:26 GMT https://community.checkpoint.com/t5/General-Topics/DLP-R80-40/m-p/105831#M20280 Sarm_Chanatip 2020-12-18T10:22:26Z