topic Re: ICAP troubleshooting in General Topics

ICAP troubleshooting

andy_currigan — Tue, 27 Oct 2020 08:11:56 GMT

We configured one of our cluster R80.x as client ICAP to in reqmod.

reading the following implementation guide there's no mention about logging and troubleshooting.

https://sc1.checkpoint.com/documents/R80.40/WebAdminGuides/EN/CP_R80.40_ThreatPrevention_AdminGuide/Content/Topics-TPG/ICAP_Client_i n_Gateway_mode.htm

in the configuration file there's an attribute to log but we did not find any log...

someone has some experience on how to troubleshoot this kind of integration?

thanks

Re: ICAP troubleshooting

stevegut — Tue, 27 Oct 2020 09:29:50 GMT

In the ICAP Client configuration file ($FWDIR/conf/icap_client_blade_configuration.C) there’s an attribute ‘log_level’, by default it’s set to 0, no logs.

In order to get logs you should set that to 1/2/3.

You can find more info about the log_levels here:

https://sc1.checkpoint.com/documents/R80.40/WebAdminGuides/EN/CP_R80.40_ThreatPrevention_AdminGuide/Content/Topics-TPG/ICAP_Client_Configuration_File.htm

Re: ICAP troubleshooting

stevegut — Tue, 27 Oct 2020 09:35:14 GMT

In the icap configuration file ($FWDIR/conf/icap_client_blade_configuration.C) there’s an attribute ‘log_level’, by default it’s set to 0, no logs.

In order to get logs you need to change the value to 1/2/3.

More info at:

https://sc1.checkpoint.com/documents/R80.40/WebAdminGuides/EN/CP_R80.40_ThreatPrevention_AdminGuide/Content/Topics-TPG/ICAP_Client_Configuration_File.htm

Re: ICAP troubleshooting

andy_currigan — Tue, 27 Oct 2020 10:22:15 GMT

i set the log value to 2 but I can't find the log file.

what is the name? where should be located?

thanks

Re: ICAP troubleshooting

stevegut — Tue, 27 Oct 2020 10:30:41 GMT

The logs appear in SmartConsole.