topic Re: URL and Application Control Blade issue in General Topics https://community.checkpoint.com/t5/General-Topics/URL-and-Application-Control-Blade-issue/m-p/12009#M1869 <HTML><HEAD></HEAD><BODY><P>Hi Yomi,</P><P></P><P>Please check which rule affects this behavior, once done - upload the rule's purpose and configuration.</P></BODY></HTML> Sat, 01 Dec 2018 20:14:19 GMT Elad_Shachani 2018-12-01T20:14:19Z URL and Application Control Blade issue https://community.checkpoint.com/t5/General-Topics/URL-and-Application-Control-Blade-issue/m-p/12008#M1868 <HTML><HEAD></HEAD><BODY><P>Hi All,</P><P>Please I need help/advice on to resolve this issue. We have some users of webex team that are not being able to send or share files. The users gets an "<SPAN style="font-size: 11.0pt;">unable to send</SPAN>" error, this particular problem only affects just a subnet. Please see the screenshot.&nbsp;</P><P><IMG /></P><P><IMG /></P></BODY></HTML> Sat, 01 Dec 2018 19:12:12 GMT https://community.checkpoint.com/t5/General-Topics/URL-and-Application-Control-Blade-issue/m-p/12008#M1868 Yomi_Ogunjobi 2018-12-01T19:12:12Z Re: URL and Application Control Blade issue https://community.checkpoint.com/t5/General-Topics/URL-and-Application-Control-Blade-issue/m-p/12009#M1869 <HTML><HEAD></HEAD><BODY><P>Hi Yomi,</P><P></P><P>Please check which rule affects this behavior, once done - upload the rule's purpose and configuration.</P></BODY></HTML> Sat, 01 Dec 2018 20:14:19 GMT https://community.checkpoint.com/t5/General-Topics/URL-and-Application-Control-Blade-issue/m-p/12009#M1869 Elad_Shachani 2018-12-01T20:14:19Z Re: URL and Application Control Blade issue https://community.checkpoint.com/t5/General-Topics/URL-and-Application-Control-Blade-issue/m-p/12010#M1870 <HTML><HEAD></HEAD><BODY><P>Couple things:</P><P></P><P>1. You can just paste the screenshots directly into message (versus attaching them as documents)</P><P>2. When an error message mentions an SK, you should review the mentioned SK. In this case, it has troubleshooting steps which will help you determine what the cause is.&nbsp;<A class="link-titled" href="https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&amp;solutionid=sk64162" title="https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&amp;solutionid=sk64162">"Internal System Error occurred" log in SmartView Tracker while trying to categorize resources</A>&nbsp;</P></BODY></HTML> Mon, 03 Dec 2018 01:54:19 GMT https://community.checkpoint.com/t5/General-Topics/URL-and-Application-Control-Blade-issue/m-p/12010#M1870 PhoneBoy 2018-12-03T01:54:19Z Re: URL and Application Control Blade issue https://community.checkpoint.com/t5/General-Topics/URL-and-Application-Control-Blade-issue/m-p/12011#M1871 <HTML><HEAD></HEAD><BODY><P>Thank you for your response</P></BODY></HTML> Tue, 04 Dec 2018 13:02:33 GMT https://community.checkpoint.com/t5/General-Topics/URL-and-Application-Control-Blade-issue/m-p/12011#M1871 Yomi_Ogunjobi 2018-12-04T13:02:33Z Re: URL and Application Control Blade issue https://community.checkpoint.com/t5/General-Topics/URL-and-Application-Control-Blade-issue/m-p/12012#M1872 <HTML><HEAD></HEAD><BODY><P>Thank you</P></BODY></HTML> Tue, 04 Dec 2018 13:04:01 GMT https://community.checkpoint.com/t5/General-Topics/URL-and-Application-Control-Blade-issue/m-p/12012#M1872 Yomi_Ogunjobi 2018-12-04T13:04:01Z