topic Re: upgrade from R80.30 To R80.40 issue in General Topics

upgrade from R80.30 To R80.40 issue

Ayoub_Bou — Tue, 30 Jun 2020 13:27:02 GMT

Hello guys,

Was wondering if anyone encouter an issue when upgrading a MGMT server from R8.30 to R80.40 using CPUSE &

Deployment Agent build: 1905 | R80.30 take 200 :

Failed to export: Failed to execute command /opt/CPupgrade-tools-R80.40/bin/migrate export --config_only -n --smartlog --uepm --smartevent -t /mnt/fcd/new_upgrade_tools_migrate_dir/migrated_mgmt.tgz/a0eebc99-afed-4ef8-bb6d-fedfedfedfedmigrate_dir. Failed to execute Execution finished with errors. See log file '/opt/CPshrd-R80.30/log/migrate-2020.06.30_14.24.49.log' for further details

and the log file

2:57:06] [CreateDirectory] Going to create directory '/mnt/fcd/new_upgrade_tools_migrate_dir/migrated_mgmt.tgz/a0eebc99-afed-4ef8-bb6d-fedfedfedfedmigrate_dir/regular_files/fwdir/log/imported_logs/'
[30 Jun 12:57:06] [CreateDirectory] Directory already exists.
[30 Jun 12:57:06] .......<-- CreateDirectory
[30 Jun 12:57:06] cpIsDir: Calling cpIsDirEx: No such file or directory
[30 Jun 12:57:06] cpFileCopy: failed to fopen64 source file, calling fopen: No such file or directory
[30 Jun 12:57:06] cpFileCopy: failed to fopen source file: No such file or directory
[30 Jun 12:57:06] [FileCopyAction::doTransfer()] ERR: Failed to copy file
[30 Jun 12:57:06] ......<-- FileCopyAction::doTransfer()
[30 Jun 12:57:06] .....<-- FileTransferAction::operator()
[30 Jun 12:57:06] [DirectoryFilter::TraverseDirectory] ERR: Failed to perform action on component
[30 Jun 12:57:06] ....<-- DirectoryFilter::TraverseDirectory
[30 Jun 12:57:06] ...<-- DirectoryFilter::Filter
[30 Jun 12:57:06] [FilesTransferImplByFwSet::TransferFiles] ERR: Failed to transfer files
[30 Jun 12:57:06] ..<-- FilesTransferImplByFwSet::TransferFiles
[30 Jun 12:57:06] [FilesCopier::exec] ERR: Failed to copy required files
[30 Jun 12:57:06] .<-- FilesCopier::exec
[30 Jun 12:57:06] <-- FilesTransferProxy::exec
[30 Jun 12:57:06] [ActivitiesManager::exec] ERR: Activity 'FilesTransferProxy' failed
[30 Jun 12:57:06] [ActivitiesManager::exec] WRN: Activities execution finished with errors
[30 Jun 12:57:06] [ActivitiesManager::exec] WRN: Activities 'FilesTransferProxy' have failed
[30 Jun 12:57:06] [ActivitiesManager::exec] Designated exit code is

Re: upgrade from R80.30 To R80.40 issue

Tal_Paz-Fridman — Wed, 01 Jul 2020 04:35:19 GMT

I am taking it with relevant owners.

Thanks

Tal

Re: upgrade from R80.30 To R80.40 issue

Ayoub_Bou — Wed, 01 Jul 2020 11:56:14 GMT

ok thank you Tal

Re: upgrade from R80.30 To R80.40 issue

Josh_Smith — Mon, 10 Aug 2020 17:28:12 GMT

I am having the exact same issue with R80.20. Did you ever receive information on how to fix this error?

Re: upgrade from R80.30 To R80.40 issue

Josh_Smith — Mon, 10 Aug 2020 17:37:36 GMT

I am having the exact same issue with R80.20. Did you ever receive information on how to fix this error?

Re: upgrade from R80.30 To R80.40 issue

Tal_Paz-Fridman — Mon, 10 Aug 2020 19:09:24 GMT

The original issue as related to a problem in copying of specific log files.

Adding @mila_kamhin and @Itai_Minuhin who assisted in that issue.

Re: upgrade from R80.30 To R80.40 issue

Tal_Paz-Fridman — Tue, 11 Aug 2020 05:26:50 GMT

Hi Josh,

Please run da_cli collect_logs and send me the file to tfridman@checkpoint.com

Thanks

Tal

Re: upgrade from R80.30 To R80.40 issue

Guy_Coble — Tue, 18 Aug 2020 08:34:42 GMT

Hi,

I was having the same issue. It was related to symlinks for fwm.elg that were pointing to files that no longer existed.

Check out sk168360 which provides the fix. https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168360