topic Re: cphaprob state showing down on one member in R76 in General Topics

cphaprob state showing down on one member in R76

JeanK — Mon, 27 Jul 2020 09:07:26 GMT

Hello All,

I have an issue on one member of my cluster.

cphaprob state shows one member Down and the other one Active

fw ctl pstat shows sync off. But i launched the command fw -d ctl setsync start, and after that, it now shows the below result

Sync:

Version: new

Status:

Unable to send sync packets

Unable to receive sync packets

Sync packets sent:

total : 0, retransmitted : 0, retrans reqs : 0, acks : 0

Sync packets received:

total : 0, were queued : 0, dropped by net : 0

retrans reqs : 0, received 0 acks

retrans reqs for illegal seq : 0

dropped updates as a result of sync overload: 0

i already launched a cpstop/start, and a reboot but nothing changed.

I also checked the interface state, but everything seems ok with the command: cphaprob -a if (All the interfaces are UP and OK)

Please could someone have an information, for helping me ?

Re: cphaprob state showing down on one member in R76

Timothy_Hall — Mon, 27 Jul 2020 13:45:44 GMT

What does cpahaprob -i list show on the Down member? It sounds like you have some kind of issue with the sync network, is the underlying network functioning on the interface declared for sync?

Re: cphaprob state showing down on one member in R76

JeanK — Tue, 28 Jul 2020 11:19:45 GMT

This is the result of cphaprob -i list on the down member: There is a sync problem

Built-in Devices:

Device Name: Interface Active Check

Current state: OK

Device Name: HA Initialization

Current state: OK

Device Name: Recovery Delay

Current state: OK

Registered Devices:

Device Name: Synchronization

Registration number: 0

Timeout: none

Current state: problem

Time since last report: 95563.7 sec

Device Name: Filter

Registration number: 1

Timeout: none

Current state: OK

Time since last report: 8.7 sec

Device Name: cphad

Registration number: 2

Timeout: none

Current state: OK

Time since last report: 96159 sec

Device Name: fwd

Registration number: 3

Timeout: none

Current state: OK

Time since last report: 96158.3 sec

Device Name: routed

Registration number: 4

Timeout: none

Current state: OK

Time since last report: 96143.6 sec

NOTICE: the sync interfaces on both FW can ping each other without problem