topic Re: Remote VPN Clients Limit in General Topics

Remote VPN Clients Limit

Gaurav_Pandya — Wed, 15 Nov 2017 14:27:00 GMT

Hi,

I have R77.30 and we have configured Remote VPN for some of the users. Now they are complaining that frequently they are getting disconnected. There are not any error logs in firewall or client.

Finally I came to know that we have default license for SSL VPN CPSB-SSLVPN-5. So Only 5 users can connect remotely at a time.

Is there any way that I can check number of users connected with Remote VPN and disconnect unnecessary users?

Re: Remote VPN Clients Limit

Timothy_Hall — Wed, 15 Nov 2017 14:56:44 GMT

If you have the Monitoring Blade license for your SMS, SmartView Monitor GUI->Users...All Users.

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Re: Remote VPN Clients Limit

Pablo_Barriga — Wed, 15 Nov 2017 17:12:31 GMT

Hello probably you can check the SSL Time-out , also monitor the log to check if the users are been disconnected because of the license.

Troubleshooting Mobile Access

Also you can check the Concurrent Connections to the Gateway

Mobile Access Blade Configuration and Settings

Re: Remote VPN Clients Limit

Gaurav_Pandya — Fri, 17 Nov 2017 15:20:11 GMT

Hi All,

I came to know one command through which we can check the number of users connected through SSL/Remote VPN.

fw tab -t userc_users -s

where #VALS value shows the number of users connected