https://community.checkpoint.com/t5/General-Topics/Diagnostics-View-Policy-Preparation-failed/m-p/83808#M16951 <P>Hi,</P><P>I try to use Diagnostics View, and try to show policy in smart Console. I try to open several cpinfo from management I have but no succses. After while it ended with Policy Preparation failed.<BR />It is R77.30 management so I tried one not using VM first (as I understand, R80.x need). And I have the 77.30 smart console in the pc.</P><P>any idea whats wrong? previously I was success using infoview opening cpinfo.</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 01 May 2020 10:31:43 GMT Frandinata_Hali 2020-05-01T10:31:43Z https://community.checkpoint.com/t5/General-Topics/Diagnostics-View-Policy-Preparation-failed/m-p/83808#M16951 <P>Hi,</P><P>I try to use Diagnostics View, and try to show policy in smart Console. I try to open several cpinfo from management I have but no succses. After while it ended with Policy Preparation failed.<BR />It is R77.30 management so I tried one not using VM first (as I understand, R80.x need). And I have the 77.30 smart console in the pc.</P><P>any idea whats wrong? previously I was success using infoview opening cpinfo.</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 01 May 2020 10:31:43 GMT https://community.checkpoint.com/t5/General-Topics/Diagnostics-View-Policy-Preparation-failed/m-p/83808#M16951 Frandinata_Hali 2020-05-01T10:31:43Z https://community.checkpoint.com/t5/General-Topics/Diagnostics-View-Policy-Preparation-failed/m-p/83966#M16983 I would open a TAC case.<BR />Curious, though, did you try InfoView for the R77.x management? Mon, 04 May 2020 04:20:44 GMT https://community.checkpoint.com/t5/General-Topics/Diagnostics-View-Policy-Preparation-failed/m-p/83966#M16983 PhoneBoy 2020-05-04T04:20:44Z