topic profile email change in General Topics

profile email change

Gordon_French — Fri, 07 Sep 2018 15:46:30 GMT

how to change email on my profile?

PhoneBoy — Sun, 09 Sep 2018 07:42:54 GMT

You log into CheckMates with your UserCenter account, which is tied to your email address.

I believe the only way to do this with your UserCenter account is to create a new UserCenter account, which you can do here: Check Point User Center - Customer Portal for Licensing, Support and Account Management

When you log into CheckMates with this new account, it will create an new account here as well.

If you desire, these accounts can then be "swapped."

Erwin — Thu, 16 Apr 2020 05:45:42 GMT

Do you know how/where to initiate the swap?
I have to initiate a bulk-swap as our companies e-mail domain will change.

I created an SR with account services, but is seems they are unaware of a "swap" procedure for Check Mates.

Can I help account services to drop them a name or link to a procedure that can help me out?

PhoneBoy — Fri, 17 Apr 2020 03:23:26 GMT

Send an email with the old and new email accounts to checkmates@checkpoint.com, we'll take care of it.