topic winscp issue with checkpoint in General Topics

winscp issue with checkpoint

kb1 — Mon, 16 Mar 2020 18:37:26 GMT

So when i backup my files on the checkpoints (running a lab on my laptop) i do not see them on the file path when logging into them from winscp, ive had this issue before as well and i remember the support guy who i was talking with (had a tac case opened a few months back with a different issue) fixed it by using the filter option on winscp (no idea what he did to make them appear though), so does anyone know how i make these backups,snapshots,etc appear in winscp? i need to transfer these to my laptop hardrive so that i can revert back to them when the 14 day trial license expires in 2 days or so for me. As you can see below in the screenshots nothing shows up on the path-

As you can see above the backup is clearly there but nothing in winscp path.

Thanks and Regards.

Re: winscp issue with checkpoint

Christopher__C2 — Mon, 16 Mar 2020 22:49:48 GMT

try /var/log/CPbackup/backups

I remember reading documentation that some platforms use /var/CPbackup and some use /var/log/CPbackup, but can't remember what platforms use which.

Re: winscp issue with checkpoint

kb1 — Mon, 16 Mar 2020 23:01:25 GMT

That's the issue, regardless of wherever I go it's just empty, the thing is I know that it's a winscp issue, something to do with filters but cannot figure out what no matter how much I try.

Re: winscp issue with checkpoint

PhoneBoy — Tue, 17 Mar 2020 00:33:53 GMT

First of all, there is no need to panic here because your trial license will expire.
It just means you will not be able to use SmartConsole to change the security policy, etc.
Once you apply a new license, everything will still be there.
See: https://community.checkpoint.com/t5/General-Topics/How-to-Request-an-Evaluation-License-for-Security-Gateway/m-p/40391#M8499

When you perform the backup, it should give you the full path to the file.
At least for me the correct directory is /var/log/CPbackup/backups/.
When I went there, I did not have to do any "filtering" in WinSCP, the backup file just showed up.

Re: winscp issue with checkpoint

funkylicious — Tue, 17 Mar 2020 06:45:43 GMT

Hi,

I'm taking a wild guess here but, you are connected with WinSCP on Gtwy-1 and the backup was made on Gtwy-2 or it's just a typo ?

I have also done a test by creating a backup , but it's visible in the /var/log/CPbackup/backups as it's a simple tgz file.