topic R80.20 : Postfix Services Unable to running after enable and configure MTA in General Topics

R80.20 : Postfix Services Unable to running after enable and configure MTA

Daka — Wed, 04 Mar 2020 17:25:17 GMT

Hi Guys,

i plan to enable cluster gateway as MTA, however after i enable the MTA feature, it seems cluster gateway still not listening on port 25 it;s self and postfix seems unable to up with error messaga as below capture :

smtputf8_enable is true, but EAI support is not compiled in"

and i check MTA advanced seting configuration button also not appear

any body can advice for this issue please.

Thankyou

R80.20 : Postfix Services Unable to running after enable and configure MTA

Re: R80.20 : Postfix Services Unable to running after enable and configure MTA

PhoneBoy — Thu, 05 Mar 2020 04:09:34 GMT

Suggest opening a TAC case

Re: R80.20 : Postfix Services Unable to running after enable and configure MTA

Wolfgang — Thu, 05 Mar 2020 09:55:31 GMT

Daka,

the problem with the advanced options is a problem with the screen resolution of your host running SmartConsole.

Try to run this with smaller resolution and you are able to scroll down.

To get MTA/postfix start you must have configured two things (without that MTA/postfix does start)

1. rule for forwarding all mail for a mail-domain to the next mail-server (configured in MTA settings)

2. ThreatPrevention rule with MTA-gateway object as protected scope

(this must be the first TP-rule and normally this is created automatically if MTA will be enabled)

Wolfgang

Re: R80.20 : Postfix Services Unable to running after enable and configure MTA

Daka — Tue, 05 May 2020 08:29:48 GMT

HI All,

thanks for response, case close after i enable anti spam first, then upgrade the postfix engine and then disable the antispam again. after that postfix engine can run normally