topic Re: Getting error while installing hotfix in General Topics

Getting error while installing hotfix

amy567 — Thu, 09 Jan 2020 16:54:04 GMT

gw-8d1b75> installer import local /var/log/Check_Point_R80_20_JUMBO_HF_Bundle_T118_sk137592_Security_Gateway_and_Standalone_2_6_18_FULL .tgz
CLINFR0329 Invalid command:'installer import local /var/log/Check_Point_R80_20_JUMBO_HF_Bundle_T118_sk137592_Security_Gateway_and_Standalone_2_6_18_FULL .tgz'.

Not taking command(error message)

gw-8d1b75> show version all
Product version Check Point Gaia R80.20
OS build 1
OS kernel version 2.6.18-92cpx86_64
OS edition 64-bit
gw-8d1b75>

gw-8d1b75> show installer status

Agent: Enabled

Build number: 1848 (agent build is up to date)

Re: Getting error while installing hotfix

Yatiraj_Panchal — Thu, 09 Jan 2020 17:06:13 GMT

Can you try "installer verify <Number>" then apply command whatever you mentioned.

Re: Getting error while installing hotfix

Maarten_Sjouw — Thu, 09 Jan 2020 22:03:28 GMT

Could it be there is a illegal character in your command somewhere?
With this error normally on the line below it shows a ^ character under the start of the problem.
Try to change the filename to something short and type the command completely instead of copying it from somewhere else?

Re: Getting error while installing hotfix

amy567 — Fri, 10 Jan 2020 03:54:37 GMT

can you please suggest which hotfix require
gw-8d1b75> show version
all - Display system versions
os - Display operating system versions
product - Display product version
gw-8d1b75> show version all
Product version Check Point Gaia R80.20
OS build 1
OS kernel version 2.6.18-92cpx86_64
OS edition 64-bit

seems Check_Point_R80_20_JUMBO_HF_Bundle_T118 not working

Re: Getting error while installing hotfix

Maarten_Sjouw — Fri, 10 Jan 2020 07:55:56 GMT

Amy,
Invalid command has nothing to do with the file itself, that is about the command, there is an error in the command, although it is not visible.
I have seen errors like this many times when I copied commands from my windows machine from mail or other Microsoft applications.

Re: Getting error while installing hotfix

amy567 — Fri, 10 Jan 2020 10:33:43 GMT

Even when i try to import using GUI its give me metadata error.

Re: Getting error while installing hotfix

_Val_ — Fri, 10 Jan 2020 10:57:07 GMT

Then there is something wrong with the package itself. Check its hash and repeat download if required.

Re: Getting error while installing hotfix

Boaz_Orshav — Sun, 12 Jan 2020 07:58:34 GMT

I tried to reproduce it on similar environment with same package but it worked fine.

Can you please run "da_cli collect_logs" and send me the resulted tgz?

Also i wonder regarding the OS build which you mention (1) while on my machine it is 101.

gw233> show version all
Product version Check Point Gaia R80.20
OS build 101
OS kernel version 2.6.18-92cpx86_64
OS edition 64-bit

Boaz Orshav

R&D Team Leader

Deployment Group

Re: Getting error while installing hotfix

shlomip — Sun, 12 Jan 2020 11:53:05 GMT

Hi,

Can you please also share the output of

cat /sysimg/CPwrapper/linux/MiniWrapper/take.info

Re: Getting error while installing hotfix

David_C — Wed, 06 May 2020 08:55:33 GMT

Hi,

it is related to your OS build version = 1

T118 and now Take 141 can be installed on R80.20 build 101 but not on build 1.
You need to upgrade your build version to R80.20 Take 101.
David