topic Re: Delete trail license in General Topics

Delete trial license

Rob_Napholz — Thu, 30 Nov 2023 15:38:57 GMT

How can the first temp/30 day trial license be deleted ?

cplic print -x
trial 14Jul2019 axxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

cplic del axxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Failed to delete license

I had a ticket open with support, with no luck.

I prefer not to have a box in production with a trial license and don't want to wait the 30 days

The FW does have the actual/correct license,

Thanks Rob

Re: Delete trail license

Nick_Doropoulos — Wed, 26 Jun 2019 21:20:45 GMT

Hi Rob,

Try the following if you can:

- [Expert@HostName:0]# cplic del

- Try deleting the license from cpconfig.

- Try deleting the license from SmartUpdate.

I hope this helps.

Re: Delete trail license

PhoneBoy — Thu, 27 Jun 2019 00:11:46 GMT

You should be able to remove the licenses from $CPDIR/conf/cp.license.
This will remove the licenses from cplic print output.
However, the licenses may still be in the kernel.

Re: Delete trail license

Rob_Napholz — Thu, 27 Jun 2019 12:17:55 GMT

The trial license is not in the cp.license file

Re: Delete trail license

G_W_Albrecht — Thu, 27 Jun 2019 13:49:05 GMT

First, on CLI. issue

# cplic print -x

This will show IP, End Date, Signature (!!!), contained Blades and CK:

172.27.39.191 17Jun2019 atGp4xiFLZkThMhB3iqxojFwxBbC3tyCFEPi CPAP-SG480X CPSB-FW CPSM-C-2 CPSB-NPM CPSB-LOGS ... CK-xyxyxyxy

Using this information, the license can be deleted:

# cplic del atGp4xiFLZkThMhB3iqxojFwxBbC3tyCFEPi

In the next

# cllic print

the license should be removed...

Re: Delete trail license

Eddie_Kalbert — Thu, 27 Jun 2019 15:15:51 GMT

To disable evaluation license try:

cplic eval_disable

$CPDIR/bin/cpprod_util CPPROD_SetPnPDisable 1

Re: Delete trail license

PhoneBoy — Fri, 28 Jun 2019 03:29:17 GMT

If it's the PnP license, that license should get removed the minute any other license is installed.
If it's a 30+ day eval license, it should show up in cp.license.

Re: Delete trail license

Douglas_Rich — Thu, 08 Aug 2019 14:20:44 GMT

Both commands didn't help

cplic eval_disable
You have disabled Check Point evaluation period
For activation you need to restart ALL Check Point modules
(performing cpstop & cpstart)

cpstop

cpstart

Host Expiration Signature Features
trial 28Aug2019 axxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx PNP_BLADE_IPS:V1:trial CPSB-IPS

cplic del axxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Failed to delete license

Re: Delete trail license

Maarten_Sjouw — Thu, 08 Aug 2019 21:23:22 GMT

Did you apply the license centrally or via the command line?
Even today I have been removing local licenses from a gateway through SmartUpdate. It will nag but still it was deleted.
I also noticed that normally you could see and delete licenses in the WebUI, but in R80.20 I could not find it any more, there was only a activate option.

Re: Delete trail license

G_W_Albrecht — Fri, 09 Aug 2019 07:33:22 GMT

Trial License is the automatic one that is created after installation - a PnP Lic that is not managed centrally but only locally on one unit. But as long as everything is working as expected, i would not put much work into this as this is short-lived only 😉

Re: Delete trail license

Douglas_Rich — Fri, 09 Aug 2019 15:29:21 GMT

Yeah we have health monitoring that is just going to report a false positive till it's gone. Not a big deal but annoying for sure.

Re: Delete trail license

Tal_Paz-Fridman — Fri, 09 Aug 2019 16:33:34 GMT

Hi
This is just a Trial Period License given per certain Software Blades, in this case IPS, so that customers can experience them beyond the 15 days of the regular Trial Period License:

PNP_BLADE_IPS:V1:trial CPSB-IPS

As many have pointed out it will expire in less than 3 weeks so no real need to worry.

HTH
Tal

Re: Delete trail license

Douglas_Rich — Fri, 09 Aug 2019 20:22:15 GMT

Yep, I don't think anyone was confused on what this is. It's still a burden even if its temporary, breaking business process and wasting man hours, even if it's a small trivial amount of time, it's still a waste that we have to deal with. Would be much better if we could just delete it and move on with life today rather than wait and go back and forth answering questions that are only temporary. Fix it and save your customers and the TAC thousands of accumulated hours or don't and save yourself just one hour. Tough Choice I know.

Re: Delete trail license

Sagar_Manandhar — Wed, 13 Nov 2019 05:58:50 GMT

Deleted $CPDIR/conf/cp.pnp file and the issue was solved.

Re: Delete trail license

Pedro_Romero — Fri, 14 Feb 2020 18:01:35 GMT

Hello, I have the same issue and tried out:
Deleting $CPDIR/conf/cp.pnp file, but it did not work. Has anyone out there able to solve this ¿?

Re: Delete trail license

duonglh2 — Mon, 08 Jun 2020 16:18:53 GMT

Tks you!

#rm $CPDIR/conf/cp.pnp and reboot appliance.

The problem was fixed!

Re: Delete trail license

Christopher_To — Fri, 12 Jun 2020 18:24:56 GMT

Are these PNP trail licenses included on all CheckPoint appliances and openserver/VM?

Re: Delete trail license

Christopher_To — Fri, 12 Jun 2020 18:25:37 GMT

was the reboot necessary after deleting the .pnp file?

Re: Delete trail license

PhoneBoy — Sat, 13 Jun 2020 02:50:22 GMT

Yes, on a fresh install of a VM or Appliance, the 15-day PNP license is there.

Re: Delete trail license

Juraj_Sakala — Wed, 12 Aug 2020 12:58:23 GMT

After deleting the file:

GetLicFromFile: Failed to open file: /opt/CPshrd-R80.30/conf/cp.pnp
pnp_blades_iterate: Failed to find a match to PNP_BLADE_APPI-V1 in PnP file: /opt/CPshrd-R80.30/conf/cp.pnp