topic Re: web visualization tool not able to provide information in General Topics https://community.checkpoint.com/t5/General-Topics/web-visualization-tool-not-able-to-provide-information/m-p/57337#M11532 <P>I would suggest to involve TAC here !</P> Wed, 03 Jul 2019 10:15:37 GMT G_W_Albrecht 2019-07-03T10:15:37Z web visualization tool not able to provide information https://community.checkpoint.com/t5/General-Topics/web-visualization-tool-not-able-to-provide-information/m-p/57336#M11531 <P>kindly help me with the troubleshoot for these error</P><P>i used web visualization tool to generate desired database output, html files were generate but tables were empty as general access was denied.</P><P>please help with steps to allow this access</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot (566).png" style="width: 999px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/1794i25D2B22CC2D3DBE0/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot (566).png" alt="Screenshot (566).png" /></span></P> Wed, 03 Jul 2019 10:03:48 GMT https://community.checkpoint.com/t5/General-Topics/web-visualization-tool-not-able-to-provide-information/m-p/57336#M11531 Vishnu_Kumar 2019-07-03T10:03:48Z Re: web visualization tool not able to provide information https://community.checkpoint.com/t5/General-Topics/web-visualization-tool-not-able-to-provide-information/m-p/57337#M11532 <P>I would suggest to involve TAC here !</P> Wed, 03 Jul 2019 10:15:37 GMT https://community.checkpoint.com/t5/General-Topics/web-visualization-tool-not-able-to-provide-information/m-p/57337#M11532 G_W_Albrecht 2019-07-03T10:15:37Z Re: web visualization tool not able to provide information https://community.checkpoint.com/t5/General-Topics/web-visualization-tool-not-able-to-provide-information/m-p/57403#M11543 Make sure the Web API is actually enabled.<BR />See: <A href="https://community.checkpoint.com/t5/API-CLI-Discussion-and-Samples/Enabling-web-api/m-p/32641" target="_blank">https://community.checkpoint.com/t5/API-CLI-Discussion-and-Samples/Enabling-web-api/m-p/32641</A> Thu, 04 Jul 2019 01:02:49 GMT https://community.checkpoint.com/t5/General-Topics/web-visualization-tool-not-able-to-provide-information/m-p/57403#M11543 PhoneBoy 2019-07-04T01:02:49Z Re: web visualization tool not able to provide information https://community.checkpoint.com/t5/General-Topics/web-visualization-tool-not-able-to-provide-information/m-p/57409#M11546 <P>What is the version of your management server?</P> <P>Web visualization tool is deprecated in R80++ and is replaced with "Show Package" tool:</P> <P><A href="https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&amp;solutionid=sk120342" target="_blank">https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&amp;solutionid=sk120342</A></P> <P>&nbsp;</P> Thu, 04 Jul 2019 02:45:34 GMT https://community.checkpoint.com/t5/General-Topics/web-visualization-tool-not-able-to-provide-information/m-p/57409#M11546 Vladimir 2019-07-04T02:45:34Z Re: web visualization tool not able to provide information https://community.checkpoint.com/t5/General-Topics/web-visualization-tool-not-able-to-provide-information/m-p/57493#M11568 Hehe I missed this was WVT and that doesn't run in R80+... Thu, 04 Jul 2019 20:25:50 GMT https://community.checkpoint.com/t5/General-Topics/web-visualization-tool-not-able-to-provide-information/m-p/57493#M11568 PhoneBoy 2019-07-04T20:25:50Z