https://community.checkpoint.com/t5/General-Topics/Beyond-support-chat-disconnects/m-p/55069#M11007 <P>I'm facing daily problem when tryin to use support chat to discuss TAC cases. Does anybody seeing same kind of behaviour? Mostly when i select existing case number and start chat, it just hang and loading data...</P> Wed, 05 Jun 2019 09:10:35 GMT Martin_Valenta 2019-06-05T09:10:35Z https://community.checkpoint.com/t5/General-Topics/Beyond-support-chat-disconnects/m-p/55069#M11007 <P>I'm facing daily problem when tryin to use support chat to discuss TAC cases. Does anybody seeing same kind of behaviour? Mostly when i select existing case number and start chat, it just hang and loading data...</P> Wed, 05 Jun 2019 09:10:35 GMT https://community.checkpoint.com/t5/General-Topics/Beyond-support-chat-disconnects/m-p/55069#M11007 Martin_Valenta 2019-06-05T09:10:35Z https://community.checkpoint.com/t5/General-Topics/Beyond-support-chat-disconnects/m-p/55077#M11008 <P>Hi Martin,</P> <P>I'm sorry to hear you are facing issues with our Chat,</P> <P>We would be happy to schedule a remote session to better understand the issues.</P> <P>Could you please send us your contact details to beyond@checkpoint.com?</P> <P>&nbsp;also, please mention the user (email address) you are logged in with.</P> <P>&nbsp;</P> <P>Regards,</P> <P>Ricky Nissanov Scolnic</P> <P>&nbsp;</P> Wed, 05 Jun 2019 11:18:40 GMT https://community.checkpoint.com/t5/General-Topics/Beyond-support-chat-disconnects/m-p/55077#M11008 Ricky_Nissanov 2019-06-05T11:18:40Z