topic Authentication error (SNMP error #16) on PRTG monitor for VSX gateway in General Topics

Authentication error (SNMP error #16) on PRTG monitor for VSX gateway

Ankur_Datta — Mon, 13 May 2019 10:55:42 GMT

Hi All,

we are configuring SNMP on checkpoint VSX gateway for partcular VS. we are using v3 and vs mode. when doing configuration on both sides we are getting error - Authentication error (SNMP error #16) on PRTG monitor.

Anyone faced this error. Configuration parameters are correct on firewall and on PRTG monitor as well.

When i run snmpwalk for vs for CPU usage it shows me current cpu usage for that VS.

PFB configuration on VSX gateway:

set snmp agent on

set snmp agent-version v3-Only
add snmp interface Mgmt

add snmp traps receiver x.x.x.x version v3

add snmp usm user abcd security-level authPriv auth-pass-phrase-hashed 5553tfge76r6yhfh5666 privacy-pass-phrase-hashed 6546ryhyt5e654ter4555yy5 privacy-protocol DES authentication-protocol MD5

set snmp usm user abcd vsid 7

Thanks

Re: Authentication error (SNMP error #16) on PRTG monitor for VSX gateway

Maarten_Sjouw — Mon, 13 May 2019 13:00:03 GMT

I don't know which version you are running and I don't see the 'set snmp mode vs' command listed.

Re: Authentication error (SNMP error #16) on PRTG monitor for VSX gateway

Jerry — Mon, 13 May 2019 13:24:07 GMT

privacy-protocol DES ?

are you certain that this is a good idea (good param) for PRTG as well as for the VSX vsenv0 ?

Re: Authentication error (SNMP error #16) on PRTG monitor for VSX gateway

Ankur_Datta — Mon, 13 May 2019 13:34:51 GMT

Hi Maarten_Sjouw

set snmp mode vs is configured. i somehow missed here and we are using v3.

Thanks

Re: Authentication error (SNMP error #16) on PRTG monitor for VSX gateway

Ankur_Datta — Mon, 13 May 2019 13:36:20 GMT

Hi Jerry,

we are using DES for privacy-protocol for all checkpoint appliances. Can you suggest why this is not a good idea?

Thanks