topic Checkpoint Product Owner Access in General Topics

Checkpoint Product Owner Access

lucascaetano9 — Wed, 17 Apr 2019 19:36:03 GMT

Hi guys,

Just to explain my problem. The last one security admin leaves the company and the checkpoint support license was associated with him ID. I need to request the support of the vendor and I can not cause of it.

Can I request a new association using my name? I have the serial of the appliances.

How can I do it?

Hope you guys can help me.

Thank you so much.

Re: Checkpoint Product Owner Access

RickLin — Wed, 17 Apr 2019 23:49:46 GMT

Dear Sir

I think you can doing the steps below.

1.Login your UserCenter account.

2.From Support Menu -> Create a Service Request.

3.Choice "Non-Technical Issue"

I think Account Service Team will help you.

Re: Checkpoint Product Owner Access

PhoneBoy — Fri, 19 Apr 2019 23:27:22 GMT

This is definitely Account Services territory.

Re: Checkpoint Product Owner Access

_Val_ — Tue, 23 Apr 2019 05:56:11 GMT

Please open a request with Account Service to resolve this