https://community.checkpoint.com/t5/Endpoint/Cannot-collect-logon-name-on-Harmony-Endpoint/m-p/238563#M9975 <P>hi&nbsp;<a href="https://community.checkpoint.com/t5/user/viewprofilepage/user-id/82076">@MarcuzShinz</a>&nbsp;</P> <P>In the asset management part, you make a query per logged in user<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="login2.png" style="width: 999px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/29208i8F1DAFAD644F2E68/image-size/large?v=v2&amp;px=999" role="button" title="login2.png" alt="login2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="login.png" style="width: 999px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/29207i1B3FBAD7F7B28280/image-size/large?v=v2&amp;px=999" role="button" title="login.png" alt="login.png" /></span></P> Tue, 14 Jan 2025 18:29:10 GMT lluner 2025-01-14T18:29:10Z https://community.checkpoint.com/t5/Endpoint/Cannot-collect-logon-name-on-Harmony-Endpoint/m-p/238466#M9963 <P>Hi Guy!</P><P>Today, we are facing the issue, Harmony Portal cannot detect user logon after deployment endpoint on device. As image attach we can see in the asset management with device TEC-L08-009 with user vtec8009. But we can see this user on Organizational Tree.</P><P>How can we collect the user logon name in this case?</P> Tue, 14 Jan 2025 03:17:57 GMT https://community.checkpoint.com/t5/Endpoint/Cannot-collect-logon-name-on-Harmony-Endpoint/m-p/238466#M9963 MarcuzShinz 2025-01-14T03:17:57Z https://community.checkpoint.com/t5/Endpoint/Cannot-collect-logon-name-on-Harmony-Endpoint/m-p/238549#M9972 <P>Is the user a domain user or a local user?</P> Tue, 14 Jan 2025 17:42:29 GMT https://community.checkpoint.com/t5/Endpoint/Cannot-collect-logon-name-on-Harmony-Endpoint/m-p/238549#M9972 PhoneBoy 2025-01-14T17:42:29Z https://community.checkpoint.com/t5/Endpoint/Cannot-collect-logon-name-on-Harmony-Endpoint/m-p/238563#M9975 <P>hi&nbsp;<a href="https://community.checkpoint.com/t5/user/viewprofilepage/user-id/82076">@MarcuzShinz</a>&nbsp;</P> <P>In the asset management part, you make a query per logged in user<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="login2.png" style="width: 999px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/29208i8F1DAFAD644F2E68/image-size/large?v=v2&amp;px=999" role="button" title="login2.png" alt="login2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="login.png" style="width: 999px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/29207i1B3FBAD7F7B28280/image-size/large?v=v2&amp;px=999" role="button" title="login.png" alt="login.png" /></span></P> Tue, 14 Jan 2025 18:29:10 GMT https://community.checkpoint.com/t5/Endpoint/Cannot-collect-logon-name-on-Harmony-Endpoint/m-p/238563#M9975 lluner 2025-01-14T18:29:10Z https://community.checkpoint.com/t5/Endpoint/Cannot-collect-logon-name-on-Harmony-Endpoint/m-p/238596#M9981 <P>Dear&nbsp;<a href="https://community.checkpoint.com/t5/user/viewprofilepage/user-id/87055">@lluner</a>&nbsp;,</P><P>when we install endpoint on TEC-L08-009 device and it recognizes username as vtec8009.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2025-01-14_100037.png" style="width: 999px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/29214i318CD88770C7701C/image-size/large?v=v2&amp;px=999" role="button" title="2025-01-14_100037.png" alt="2025-01-14_100037.png" /></span></P><P>But when we go to the organizational tree we don't see this user name. This is local user on this machine, we not use AD.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2025-01-14_100022.png" style="width: 849px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/29215iD1258FD7A1CD0A78/image-size/large?v=v2&amp;px=999" role="button" title="2025-01-14_100022.png" alt="2025-01-14_100022.png" /></span></P> Wed, 15 Jan 2025 03:36:13 GMT https://community.checkpoint.com/t5/Endpoint/Cannot-collect-logon-name-on-Harmony-Endpoint/m-p/238596#M9981 MarcuzShinz 2025-01-15T03:36:13Z https://community.checkpoint.com/t5/Endpoint/Cannot-collect-logon-name-on-Harmony-Endpoint/m-p/238663#M9985 <P><a href="https://community.checkpoint.com/t5/user/viewprofilepage/user-id/82076">@MarcuzShinz</a>&nbsp;</P> <P>I believe this shows the user who installed it on the machine. To find out who is logged in and using that search I showed you above</P> Wed, 15 Jan 2025 12:34:08 GMT https://community.checkpoint.com/t5/Endpoint/Cannot-collect-logon-name-on-Harmony-Endpoint/m-p/238663#M9985 lluner 2025-01-15T12:34:08Z https://community.checkpoint.com/t5/Endpoint/Cannot-collect-logon-name-on-Harmony-Endpoint/m-p/238705#M9989 <P>I believe we can only pull AD users, not local ones.</P> Wed, 15 Jan 2025 19:53:23 GMT https://community.checkpoint.com/t5/Endpoint/Cannot-collect-logon-name-on-Harmony-Endpoint/m-p/238705#M9989 PhoneBoy 2025-01-15T19:53:23Z