topic Re: Harmony Endpoint License Migration in Endpoint

Harmony Endpoint License Migration

Luciano_Cirino — Wed, 04 Sep 2024 12:25:30 GMT

Hello CheckMates,

I have a task that requires assistance. Currently, I have an account with two licenses for 110 users and 60 users, respectively, in different locations, both managed on the same server. I need to separate them for individual management. I already have another account, but I'm not sure how to proceed. Can someone help me with this task?"

Re: Harmony Endpoint License Migration

Alex- — Wed, 04 Sep 2024 12:42:36 GMT

You could try to move them to the other account manually but your best approach would be to open an SR with Account Services or take it up with your local office/reseller to ensure everything is correct I terms of support and licensing.

Re: Harmony Endpoint License Migration

PhoneBoy — Wed, 04 Sep 2024 17:28:36 GMT

Is this managed in the cloud or on-premise?

In any case, you'll also probably need this tool to change the management of the individual clients (above and beyond moving the licensing, which will require Account Services): https://sc1.checkpoint.com/documents/Infinity_Portal/WebAdminGuides/EN/Harmony-Endpoint-Admin-Guide/Topics-HEP/Reconnect-Tool.htm

Re: Harmony Endpoint License Migration

Luciano_Cirino — Thu, 05 Sep 2024 13:49:34 GMT

It is managed in the cloud.

We have a single ID, the goal is to use the same ID, we just want to use the CK in another Tenant. Is it possible to have one ID for two Tenants?

Re: Harmony Endpoint License Migration

Luciano_Cirino — Thu, 05 Sep 2024 13:51:27 GMT

Got it,

We have a single ID, the goal is to use the same ID, we just want to use the CK in another Tenant. Is it possible to have one ID for two Tenants?

Re: Harmony Endpoint License Migration

PhoneBoy — Thu, 05 Sep 2024 15:41:49 GMT

Not sure what you mean by ID here.
In any case, Account Services is a good first step here.