topic Re: Checkpoint EFR service terminated unexpectedly in Endpoint

Checkpoint EFR service terminated unexpectedly

FernandoCoronel — Mon, 12 Aug 2024 16:27:04 GMT

In some Windows Server 2019 when i see the Event Viewer i get this Error mensage

System Loogs -> ID Error 7034 -> The Check Point Endpoint EFR service terminated unexpectedly. It has done this 22 time(s).

Someone else get this error? What i can do?

What are the causes of this error?

Re: Checkpoint EFR service terminated unexpectedly

PhoneBoy — Mon, 12 Aug 2024 22:11:37 GMT

Perhaps there is something in the client logs that might explain it.
TAC will probably need to be involved in any case.

Re: Checkpoint EFR service terminated unexpectedly

egaylor1 — Tue, 11 Mar 2025 15:08:12 GMT

Did you ever get a reason for this from TAC?

Re: Checkpoint EFR service terminated unexpectedly

JonnyRabinowitz — Tue, 11 Mar 2025 19:52:11 GMT

I see this an older thread. In general, I do not like to recommend using the latest release to address any issues. I realize that taking a version only recently released may not be optimal for some customers. In this case I am referring to the E88.70 release that was released earlier this week. However, having said that any GA release is fully supported by TAC for any issues

The reason that I refer to E88.70 is that includes a series of performance optimizations have been introduced to Behavioral Guard and Forensics blade to improve overall system performance and significantly reduce CPU consumption.
Can see more details at https://community.checkpoint.com/t5/Endpoint/Check-Point-Endpoint-Security-Client-E88-70-for-Windows-is-now/m-p/243518/highlight/true#M10321

Also in the release sk can also see a significant list of resolved issues at https://support.checkpoint.com/results/sk/sk182578

I would review and consider whether worth leveraging E88.70 in this case. If so would be very interested if can share any feedback after utilization