topic IP client is not being shown on SmartEndpoint in Endpoint

IP client is not being shown on SmartEndpoint

Sarm_Chanatip — Mon, 25 Jun 2018 05:00:56 GMT

Dear All,

This is my first time to write question here.

I'm trying to test Endpoint Security Solution but noticed something that unsure correct/wrong regarding IP address of client machine that are showing with IP of Security Gateway on SmartEndpoint as highlight screen capture below

Remark my WIN7-VICTIM has IP 10.10.100.101 and WIN10-VICTIM has IP 10.10.100.102 but they are showing IP 10.1.20.20 which is IP of Security Gateway instead.

Appreciate if anyone can clarify this, I'm new with this feature.

Thank you in advance.

Re: IP client is not being shown on SmartEndpoint

PhoneBoy — Mon, 25 Jun 2018 23:50:54 GMT

Is that gateway in the communications path between the Endpoint Security server and the clients?

Re: IP client is not being shown on SmartEndpoint

Sarm_Chanatip — Tue, 26 Jun 2018 06:51:18 GMT

Hi Dameon,

Yes it is, The issue had been resolved. After created and applied NO NAT rule from 10.10.100.0/24 (Endpoint Client Zone) to 10.1.20.0/24 (Server Zone)

Thank you for replying this case

Regards,