topic Re: harmony Endpoint tray icon missing in Endpoint

harmony Endpoint tray icon missing

SWBW_Florian — Mon, 04 Mar 2024 06:24:11 GMT

hy there

ive installed checkpoints harmony endpoint security and an EPS management server in our network. The client is running of different systems, workstations and servers.

from around 40 servers i have 2 that wont show the tray icon, even after reinstallation of the software

The services are running, processes are up, and i can see the machine on our EPS, responding and working. Bit i cant see the tray icon to interact with the software.

Hows that? Even reboots wont fix that.

regards and thanks in advance

Re: harmony Endpoint tray icon missing

Chris_Atkinson — Mon, 04 Mar 2024 08:01:50 GMT

Which version of Endpoint client and server OS?

https://community.checkpoint.com/t5/Endpoint/CPTrayUI-exe-on-on-a-Terminal-Server-Remote-Desktop-Service/td-p/188259#M7363

Re: harmony Endpoint tray icon missing

SWBW_Florian — Mon, 04 Mar 2024 09:13:08 GMT

its server 2k19

i found the executable cptrayWUI.exe and started this manually. It now shows up

i will observe the future behaviour