topic Re: *.ds Files in C:\ProgramData\CheckPoint\DBStore taking too much space in Endpoint

*.ds Files in C:\ProgramData\CheckPoint\DBStore taking too much space

CP-Shark — Wed, 10 Jan 2024 09:01:01 GMT

Hello folks,

on a few servers in our environment, we have the issue that the main partition C: is running out of space. We could identify that the reason for that behavior are multiple *.ds files under C:\ProgramData\CheckPoint\DBStore\.

We are running endpoint version E87.31 on all our server with the following blades installed:

There are *.ds files stored from today, but some are more than 8 month old. Where are these files coming from, and how can I delete these file, and why is it happening?

Looking forward to more information and hopefully a solution for that.

Cheers,
Olli

Re: *.ds Files in C:\ProgramData\CheckPoint\DBStore taking too much space

Chris_Atkinson — Wed, 10 Jan 2024 09:32:47 GMT

Are you using the server optimization exceptions?

Refer also: sk178706, sk179791

Re: *.ds Files in C:\ProgramData\CheckPoint\DBStore taking too much space

CP-Shark — Wed, 10 Jan 2024 09:43:39 GMT

Not on this server and it seems that the SKs are not the right one to my issue.

C:\ProgramData\Checkpoint\DBStore\AmsiScripts\ is fine with just 60 files included (~84KB). The *.ds files are close to 40GB in total.

And related to the 2nd SK it´s not an Exchange server.

Re: *.ds Files in C:\ProgramData\CheckPoint\DBStore taking too much space

Chris_Atkinson — Wed, 10 Jan 2024 10:03:20 GMT

Noted. I can see other cases where TAC have worked with customers to clear the space and are monitoring the issue after upgrading to a more recent Endpoint version.

Re: *.ds Files in C:\ProgramData\CheckPoint\DBStore taking too much space

CP-Shark — Wed, 10 Jan 2024 10:04:51 GMT

Ok. Solution would be upgrading to a higher version of End Point agent?

Re: *.ds Files in C:\ProgramData\CheckPoint\DBStore taking too much space

Chris_Atkinson — Wed, 10 Jan 2024 10:13:26 GMT

It's unclear from the limited sample set I reviewed but TAC would be able to confirm.

In your own case what is the distribution of the files and their sizes, maybe clearing the old files is sufficient but will still need TAC assistance unless you are familiar with temporarily disabling the self protection.

Re: *.ds Files in C:\ProgramData\CheckPoint\DBStore taking too much space

CP-Shark — Wed, 10 Jan 2024 10:14:25 GMT

Could you provide more information to "temporarily disabling the self protection"?

Re: *.ds Files in C:\ProgramData\CheckPoint\DBStore taking too much space

Chris_Atkinson — Wed, 10 Jan 2024 10:19:19 GMT

The process is available via TAC.

By default certain product related paths/files are protected from deletion/removal.

Re: *.ds Files in C:\ProgramData\CheckPoint\DBStore taking too much space

G_W_Albrecht — Wed, 10 Jan 2024 13:42:09 GMT

1. Use the "PassDialog.exe" file you received from CP TAC
2. Unzip it.
3. Run PassDialog.exe with administrator privileges.
4. Enter Endpoint Security client uninstall password

Re: *.ds Files in C:\ProgramData\CheckPoint\DBStore taking too much space

Denis_Davila — Thu, 18 Jul 2024 16:38:00 GMT

Hi @CP-Shark,

I am having the same problem with an Endpoint client in version E87.60, since a few days ago it began to increase in *.ds files without stopping.

Did you manage to find the error? Did you have any solution?

Regards

Re: *.ds Files in C:\ProgramData\CheckPoint\DBStore taking too much space

Gro_Tea — Fri, 19 Jul 2024 12:38:55 GMT

Same here with 87.62

50k + files of varying size since 4th of April all ending with .ds. Summed up its about 40 GB +

Re: *.ds Files in C:\ProgramData\CheckPoint\DBStore taking too much space

Denis_Davila — Fri, 19 Jul 2024 14:49:30 GMT

Hello @Gro_Tea @CP-Shark ,

I managed to solve it, what I did was perform an update to version E88.00, the files seem to continue being created for a few minutes.

After about three hours the *.ds files disappeared automatically.

PS: I did Repair Client, Change Policy Rules before this and nothing worked.

I hope it helps you.

Regards

Re: *.ds Files in C:\ProgramData\CheckPoint\DBStore taking too much space

Denis_Davila — Fri, 19 Jul 2024 14:50:11 GMT

I managed to solve it, what I did was perform an update to version E88.00, the files seem to continue being created for a few minutes.

After about three hours the *.ds files disappeared automatically.

PS: I did Repair Client, Change Policy Rules before this and nothing worked.

Re: *.ds Files in C:\ProgramData\CheckPoint\DBStore taking too much space

asafebelo — Thu, 21 Aug 2025 15:15:13 GMT

Hello, everyone

Someone with this issue in "newer versions" ? I found this issue in a 88.62 version.

Re: *.ds Files in C:\ProgramData\CheckPoint\DBStore taking too much space

lluner — Fri, 22 Aug 2025 12:42:37 GMT

@asafebelo

Install the recommended version E88.72

Re: *.ds Files in C:\ProgramData\CheckPoint\DBStore taking too much space

Chris_Butler — Tue, 16 Sep 2025 21:24:31 GMT

I have a similar problem on a Server 2019 Hyper-V guest that had about 40GB of *.ds files

It was running 85.10

I am currently upgrading in-place to 88.72.

I am hoping the new client will be smart enough to clean up the old files

Re: *.ds Files in C:\ProgramData\CheckPoint\DBStore taking too much space

CP-Shark — Wed, 17 Sep 2025 08:03:59 GMT

Should fix it, yes.
After migration to E88.xx this issue did not occure any more

Re: *.ds Files in C:\ProgramData\CheckPoint\DBStore taking too much space

Chris_Butler — Wed, 17 Sep 2025 13:16:06 GMT

Took some doing, could not upgrade from 85.10 to 88.72 in place, the batch deployment upgrade pushed from the management server just kept looping. Eventually got it installed manually

Sure enough I now have 48 GB free on that server.

Thanks for the reply!! 🙂

Re: *.ds Files in C:\ProgramData\CheckPoint\DBStore taking too much space

fabiowilliam — Wed, 11 Feb 2026 14:35:34 GMT

@lluner

I'm having this problem even in 88.72. Do you know of any way to clean this file manually?

Re: *.ds Files in C:\ProgramData\CheckPoint\DBStore taking too much space

lluner — Wed, 11 Feb 2026 16:28:57 GMT

I updated to version 89.10. I believe you can create a push operation "remote command" in PowerShell to delete it.