topic Re: Troubleshooting Harmony Endpoint for Linux in Endpoint

Troubleshooting Harmony Endpoint for Linux

lucas-ferreira — Mon, 11 Dec 2023 13:15:11 GMT

Hello dear community friends,

I'm experiencing some difficulties troubleshooting Harmony Endpoint for Linux. I would like to know if we have any documentation so we can deal with the problems in these versions.

Recently I have a problem on a Cent OS 7 server that contains the Harmony Endpoint where the 'cpla' process is consuming a lot of memory.

I would like to have an idea of how to deal with this issue, could you help me?

Re: Troubleshooting Harmony Endpoint for Linux

_Val_ — Mon, 11 Dec 2023 13:26:14 GMT

Which version are you using?

Re: Troubleshooting Harmony Endpoint for Linux

lucas-ferreira — Mon, 11 Dec 2023 13:31:00 GMT

[root@svpforpass01 tmp]# cpla info
CPLA version: 1.12.4
Operating system: CentOS Linux 7.9.2009
Connection status: Connected
Enabled engines:
Anti Malware: Installed
Threat Hunting: Installed
Behavioral Guard: Installed

Re: Troubleshooting Harmony Endpoint for Linux

_Val_ — Mon, 11 Dec 2023 13:55:25 GMT

I would suggest you raise a TAC ticket: https://help.checkpoint.com