topic Re: Push Operations - Deploy New Endpoints Fails in Endpoint

Push Operations - Deploy New Endpoints Fails

ikokkoris — Tue, 01 Aug 2023 13:55:38 GMT

Hello,

I am trying to deploy new endpoint with Push Operations procedure.

I have cloud Management (81.10.0.63) and I have set a Deployment Agent (E86.80/ 86.80.0.109) based on the admin guide (setting the deployment agent).

However, every attempt to deploy new endpoints is failed with Operation status description "Deployment Agent is not configured" and operation status "DA NOT installed". Unfortunately, when you enter the Domain Admin credentials, there isn't any notification for a successful deployment agent configuration.

Best regards

Re: Push Operations - Deploy New Endpoints Fails

RS_Daniel — Tue, 01 Aug 2023 14:16:02 GMT

Hello,

I agree, the interface for DA configuration is not the best. For me it worked in netbios/legacy format: DOMAIN\username. HTH.

Regards

Re: Push Operations - Deploy New Endpoints Fails

ikokkoris — Tue, 01 Aug 2023 14:25:01 GMT

Hi,

I tried that with domain\username and domain.com\username (based on admin guide's ad.com) with the same result.

Forgot to say that I configured as Deployment Agent both Windows Server 2019 and Windows 10 machine.

Re: Push Operations - Deploy New Endpoints Fails

RS_Daniel — Tue, 01 Aug 2023 14:43:30 GMT

I can only suggest double checking the basics, i imagine you already have a successful AD integration, the syntax is case sensitive (Administrator is not equal to administrator), verify the netbios domain name, tha DA agent is being configured on a machine joined to AD domain. You can also check C:\ProgramData\CheckPoint\Logs\cpda.elg log file in order to see if you find any error after push operation fails.

If you already covered all of these, contact TAC should be next step.

One tip after you fix this problem. The target machine need to have all software requirements to install the agent correctly, for example SP1 on w7, .net framework 4.6.1, etc.

Regards