topic Re: Does Dynamic Mount Utility still exists? in Endpoint

Does Dynamic Mount Utility still exists?

Bluescr — Thu, 27 Jul 2023 21:20:16 GMT

Hello,

i was wondering if Dynamic Mount Utility still exists. I have a problem with my PC that suddenly stopped logging in after succesfull Harmony checkpoint login but then crashes and searching the web I read that there is(was?) a utility, DMU, that could help to have access to my data if the encrypted disk failed to login.

But the links from checkpoint seems not working anymore.

https://community.checkpoint.com/t5/Endpoint/Dynamic-Mount-Utility-DMU/td-p/6223#

Thanks

Re: Does Dynamic Mount Utility still exists?

the_rock — Fri, 28 Jul 2023 01:46:13 GMT

Maybe try below?

Andy

https://check-point-full-disk-encryption-dynamic.software.informer.com/

Re: Does Dynamic Mount Utility still exists?

PhoneBoy — Fri, 28 Jul 2023 01:58:52 GMT

Current versions of Endpoint use a different utility from the DMU.
See: https://support.checkpoint.com/results/sk/sk108858

Re: Does Dynamic Mount Utility still exists?

the_rock — Fri, 28 Jul 2023 13:54:25 GMT

Maybe better stick with what @PhoneBoy sent. Link I gave you, I found it online and I saw people said it works, but looks little suspicious to me, so better be safe than sorry.

Andy

Re: Does Dynamic Mount Utility still exists?

Bluescr — Fri, 28 Jul 2023 13:59:21 GMT

thank you for the response, but it seems that link to Drive Slaving zip (note 6.) is broken.

Do you have a new one that works? The other link to Windows ADK is ok.

Nick

Re: Does Dynamic Mount Utility still exists?

the_rock — Fri, 28 Jul 2023 14:05:14 GMT

I see the issue, I cant also get to that link, says broken...

Re: Does Dynamic Mount Utility still exists?

PhoneBoy — Fri, 28 Jul 2023 17:37:18 GMT

The link works for me as an employee.
Please consult with the TAC on this: https://help.checkpoint.com

Re: Does Dynamic Mount Utility still exists?

Doron_Zuckerman — Sun, 30 Jul 2023 04:57:46 GMT

Thank you for mentioning this.

FDE team will check the Drive Slaving broken link issue.

Re: Does Dynamic Mount Utility still exists?

Doron_Zuckerman — Sun, 30 Jul 2023 12:26:44 GMT

The issue was fixed.

Please let me know if you experience any further difficulty.

Re: Does Dynamic Mount Utility still exists?

the_rock — Sun, 30 Jul 2023 13:38:30 GMT

Let see what @Bluescr confirms, but I just tried it, working!

Andy

Re: Does Dynamic Mount Utility still exists?

Bluescr — Mon, 31 Jul 2023 19:40:18 GMT

Hi Doron,

no, unfortunately, the issue still exists.

Error Message "We can't seem to find the page you're looking for. Error 404 ..."

The link from note 6 (Extract the Drive Slaving zip package to the temp folder, c:\temp)

is: https://support.checkpoint.com/results/download/46331

Pls. confirm if this is the correct one that was fixed.

Thanks,

Nick

Re: Does Dynamic Mount Utility still exists?

the_rock — Mon, 31 Jul 2023 20:20:56 GMT

Thats so odd, link definitely works for me.

Andy

Re: Does Dynamic Mount Utility still exists?

Bluescr — Mon, 31 Jul 2023 23:11:39 GMT

Hi, probably sth about browser cookies seems that was the problem (after the broken link fix) . I repeated the process from a private browser window and the link worked!

Thanks,

p.s. next step is to follow the instructions and make the bootable cd with FDE application inside and see what happens!

Re: Does Dynamic Mount Utility still exists?

Bluescr — Wed, 02 Aug 2023 12:02:49 GMT

Finally, the problem solved and now I can see and get my data from crashed PC.

thank you very much for the quick responses @the_rock @PhoneBoy @Doron_Zuckerman and accurate instructions ( @PhoneBoy ) on how to solve this issue.

Re: Does Dynamic Mount Utility still exists?

the_rock — Wed, 02 Aug 2023 15:49:17 GMT

Glad its sorted out for you mate.

Cheers,

Andy