https://community.checkpoint.com/t5/Endpoint/Deleting-graphics-in-a-Word-file/m-p/187896#M7333 <P>Hi community</P><P><BR />We have users who have problems downloading word files, because harmony detects these files as potentially dangerous threats.<BR />In fact, from an excel file they design graphics and import them into the word file. When harmony analyzes the file on download, it detects a potentially dangerous threat. The file is downloaded but the graphic imported from excel does not appear.<BR /><STRONG><EM>I realized that these users were using Microsoft Office 2013.</EM></STRONG><BR />I imported the graphic into office 365 and when harmony downloaded the file, no error was detected and the graphic on the downloaded file appeared.</P><P><BR /><STRONG>Can you help us solve this problem?</STRONG></P> Thu, 27 Jul 2023 15:58:31 GMT kiriwaEvariste 2023-07-27T15:58:31Z https://community.checkpoint.com/t5/Endpoint/Deleting-graphics-in-a-Word-file/m-p/187896#M7333 <P>Hi community</P><P><BR />We have users who have problems downloading word files, because harmony detects these files as potentially dangerous threats.<BR />In fact, from an excel file they design graphics and import them into the word file. When harmony analyzes the file on download, it detects a potentially dangerous threat. The file is downloaded but the graphic imported from excel does not appear.<BR /><STRONG><EM>I realized that these users were using Microsoft Office 2013.</EM></STRONG><BR />I imported the graphic into office 365 and when harmony downloaded the file, no error was detected and the graphic on the downloaded file appeared.</P><P><BR /><STRONG>Can you help us solve this problem?</STRONG></P> Thu, 27 Jul 2023 15:58:31 GMT https://community.checkpoint.com/t5/Endpoint/Deleting-graphics-in-a-Word-file/m-p/187896#M7333 kiriwaEvariste 2023-07-27T15:58:31Z https://community.checkpoint.com/t5/Endpoint/Deleting-graphics-in-a-Word-file/m-p/187903#M7334 <P>This sounds like a false positive that should be addressed via the TAC: <A href="https://help.checkpoint.com" target="_blank">https://help.checkpoint.com</A></P> Thu, 27 Jul 2023 17:14:45 GMT https://community.checkpoint.com/t5/Endpoint/Deleting-graphics-in-a-Word-file/m-p/187903#M7334 PhoneBoy 2023-07-27T17:14:45Z https://community.checkpoint.com/t5/Endpoint/Deleting-graphics-in-a-Word-file/m-p/187908#M7335 <P>Yea, probably TAC is your best bet to verify this.</P> <P>Andy</P> Thu, 27 Jul 2023 18:21:44 GMT https://community.checkpoint.com/t5/Endpoint/Deleting-graphics-in-a-Word-file/m-p/187908#M7335 the_rock 2023-07-27T18:21:44Z