topic HarmonyBackup folder on external USB sticks is taking up too much space in Endpoint

HarmonyBackup folder on external USB sticks is taking up too much space

Figueiredo — Mon, 24 Jul 2023 19:36:48 GMT

Hello everybody!

We have a problem involving Harmony Backup, it is creating a folder on all devices that are connected to the computer and this ends up taking up a lot of space.

Can anyone help me on how to limit this or even not create external device backups?

Thanks,

Re: HarmonyBackup folder on external USB sticks is taking up too much space

PhoneBoy — Mon, 24 Jul 2023 20:45:55 GMT

It's a policy decision, as described here: https://support.checkpoint.com/results/sk/sk147454

Re: HarmonyBackup folder on external USB sticks is taking up too much space

Figueiredo — Mon, 24 Jul 2023 21:01:09 GMT

Thanks for the response,

There's a way to delete the existing folder on a USB? One of our employees had a pendrive that this folder already passed 3.8gb

Also, we can make a exception to exclude pendrives?

Re: HarmonyBackup folder on external USB sticks is taking up too much space

PhoneBoy — Tue, 25 Jul 2023 14:53:49 GMT

To the best of my knowledge, there is no way to disable the creation of backup folder on a USB specifically.
This is a function of the AntiRansomware functionality.
The only real workarounds are to:

Disable AntiRansomware before copying the files
Remove specific extensions from the "to-be-backed-up" portion of the AntiRansomware configuration

The backup folders cannot be deleted also by design (also part of the AntiRansomware functionality).
However, they should be deleted when AR is uninstalled.

Re: HarmonyBackup folder on external USB sticks is taking up too much space

Radox — Tue, 09 Jan 2024 14:40:34 GMT

I deinstalled ZoneAlarm NG but "HarmonyBackup" folders can not to be removed. What is wrong?

How can I remove "HarmonyBackup" folder(s) ?

( AntiRamsomware are not visible in program files )

Re: HarmonyBackup folder on external USB sticks is taking up too much space

PhoneBoy — Fri, 12 Jan 2024 20:01:47 GMT

ZoneAlarm products have their own community: https://support.zonealarm.com/hc/en-us/community/topics