topic Harmony Endpoint 87.30.0232 in Endpoint

Harmony Endpoint 87.30.0232

arvindteemul1 — Sat, 24 Jun 2023 17:19:18 GMT

Hi Mates,

I am using Endpoint version on Windows 87.30.0232 in a proof of concept. I have noticed that there are attacks in Threat hunting. I generated an Endpoint forensics report and when attempts are made to download the report, it resulted in the following with three different web browsers:

Chrome – Unable to load report: Network error: Network error when attempting to fetch resource.

Firefox – Unable to load report: Network error: Network error when attempting to fetch resource.

Edge - Unable to load report: Network error: Response not successful: Received status code 400.

Can someone kindly let me know how can I get the report?

Warm regards,

Re: Harmony Endpoint 87.30.0232

PhoneBoy — Mon, 26 Jun 2023 18:03:54 GMT

Screenshots would help to point you in the correct direction.

Re: Harmony Endpoint 87.30.0232

the_rock — Mon, 26 Jun 2023 18:16:32 GMT

I agree with Phoneboy...if you send us some screenshots, it would definitely help.

Andy

Re: Harmony Endpoint 87.30.0232

arvindteemul1 — Mon, 03 Jul 2023 18:12:14 GMT

Hi,

See screenshots

Re: Harmony Endpoint 87.30.0232

ICSI — Mon, 03 Jul 2023 19:16:29 GMT

Hi @arvindteemul1 I sort of kind of remember to have a similar issue and it was because the use of a VPN and a browser extension to cut off ads and spams, on top of Harmony Browse.

Now, what if you are using Windows Pro, try to set up a Windows SandBox machine and access the portal from inside there, send us screen shots or a video recording.

Best!

Re: Harmony Endpoint 87.30.0232

arvindteemul1 — Tue, 04 Jul 2023 09:34:07 GMT

Hi,

Thanks, will try your suggestion.

At this time, I am only able to use the following:

1) One system running Windows 10 Pro with a VPN client and browser restrictions;

2) One system running Windows 11 Home without any VPN client and browser restrictions.

The issue is consistent while using Windows 11 Home also.

Re: Harmony Endpoint 87.30.0232

ICSI — Thu, 06 Jul 2023 05:33:25 GMT

@arvindteemul1 Have you figure out the problem?

If not, could you record the screen and upload the video? that is a very interesting behave. if you will, would you mind write down the steps you are taking to get into that point?

Re: Harmony Endpoint 87.30.0232

Osccar — Fri, 07 Jul 2023 06:27:35 GMT

I have had a support case about this for the past six months, but it still hasn't been solved.

The workaround is to locate the event in the logs and download the forensics report.

Re: Harmony Endpoint 87.30.0232

ICSI — Fri, 07 Jul 2023 17:22:48 GMT

Would you mind sharing your experience in a video? blur the important information, it will help us all.