topic Re: How to collect seat count and not communicate machine details in Endpoint Server in Endpoint

How to collect seat count and not communicate machine details in Endpoint Server

Arun_R — Tue, 25 Sep 2018 09:11:15 GMT

Hi Team,

Now I am coming with one new and the oldest requirement which I have done when my Endpoint Server ran on windows base.

I followed sk92328. This SK helped me to collect the Deleted machines & not communicating machines(certain time/days) details by generating the machines.txt file.

But I wonder, why I am unable to get the SK article now. Moreover, I believe this SK support only Windows-based Endpoint Server long back.

If this article been modified or removed from the database.?

Do we have any procedure in Gaia where I can achieve this?

Here I adding the script for your reference.

- Arun.R

Re: How to collect seat count and not communicate machine details in Endpoint Server

PhoneBoy — Tue, 25 Sep 2018 23:13:57 GMT

The SK is marked internal.

The TAC should be able to assist you with this.

Re: How to collect seat count and not communicate machine details in Endpoint Server

Arun_R — Wed, 26 Sep 2018 04:25:44 GMT

Hi Dameon,

Thanks for the update.

But I feel very bad about this, I can not open every time to collect the script from TAC. The important point is, raising TAC case is countable.

Can't you make it as it was before(i.e CCSP available).?

- Arun.R

Re: How to collect seat count and not communicate machine details in Endpoint Server

PhoneBoy — Wed, 26 Sep 2018 14:16:37 GMT

Can't do that, sorry.

From what the SK says, the script, in it's current form, also does not apply to R77.30.03 (and probably not R80.20.M1 either).

The following SK may be useful, though: Changing the number of days for purging non-communicating E80.x clients

Re: How to collect seat count and not communicate machine details in Endpoint Server

Arun_R — Thu, 27 Sep 2018 04:50:15 GMT

No prob, the for the acknowledgment.

My client wast to collect the machine details who are all not connected to the endpoint server. Do we have any possibility to do that?

-Arun.R

Re: How to collect seat count and not communicate machine details in Endpoint Server

PhoneBoy — Thu, 27 Sep 2018 05:07:05 GMT

I think the “Endpoint Connectivity” report in SmartEndpoint will show you that.

Re: How to collect seat count and not communicate machine details in Endpoint Server

Arun_R — Thu, 27 Sep 2018 05:29:11 GMT

Thank you so much for your acknowledgment.

Once I increase the purging non-communicating value "emon.purge.max.days" I will not lose my endpoint client details from the endpoint server.

With the help of this, I will be able to collect all the machines details even though if they are not connected to the server way back when correct.?

- Arun.R

Re: How to collect seat count and not communicate machine details in Endpoint Server

PhoneBoy — Thu, 27 Sep 2018 13:35:31 GMT

Seems like a reasonable approach.

Re: How to collect seat count and not communicate machine details in Endpoint Server

Arun_R — Thu, 27 Sep 2018 13:44:04 GMT

Thanks for your assist.

- Arun.R