topic Re: High memory usage on the AD server in Endpoint

High memory usage on the AD server

Salom_Idhogela — Tue, 07 Mar 2023 18:36:57 GMT

I am experiencing an issue on my AD server, whereby Endpoint Forensic Recorder service is using up alot of memory. I have run the CheckConnectivity.exe. All connections are failing, I have Kaspersky installed on the server as well. Kindly assist.

Re: High memory usage on the AD server

_Val_ — Tue, 07 Mar 2023 19:44:16 GMT

There was a similar discussion the last year, check it out and see if it helps: https://community.checkpoint.com/t5/Endpoint/High-CPU-Consuming-on-Endpoint-Security-on-Windows-Server/td-p/138272

Re: High memory usage on the AD server

Salom_Idhogela — Wed, 08 Mar 2023 09:36:21 GMT

I have reviewed the solution provided and I have opened all connections to the URLs.

Re: High memory usage on the AD server

Chris_Atkinson — Wed, 08 Mar 2023 13:11:17 GMT

Which endpoint client version is installed?

Does the environment utilize a proxy or is Kaspersky blocking the communication?

Is also maintaining Kaspersky just a transition state?

Re: High memory usage on the AD server

the_rock — Wed, 08 Mar 2023 13:41:12 GMT

Hey @Salom_Idhogela ...based on your screenshot, appears that most attempts are failing on CP update sites, as well as Kaspersky. Can you confirm which fqdns you added?

Re: High memory usage on the AD server

Salom_Idhogela — Thu, 09 Mar 2023 05:43:23 GMT

I have version 86.80.0109 and I am running Kaspersky on the server as well. The Harmony primarily for AD authentication with the Harmony server in the cloud.

Re: High memory usage on the AD server

Salom_Idhogela — Thu, 09 Mar 2023 05:45:08 GMT

I did not configure FQDN anywhere except on the portal for AD scanning.

Re: High memory usage on the AD server

Salom_Idhogela — Fri, 10 Mar 2023 14:57:27 GMT

I have upgraded from 86.80.0109 to 87.00.0022 and this resolved the issue.

Re: High memory usage on the AD server

the_rock — Fri, 10 Mar 2023 15:05:47 GMT

Excellent work 👍