topic Re: Endpoint Harmony client in Windows 11 22H2 in Endpoint

Endpoint Harmony client in Windows 11 22H2

Niokhobaye — Tue, 21 Feb 2023 08:55:59 GMT

Hello, I

had a problem installing the harmony endpoint client on Windows 11 22H2.

Could you help me?

G_W_Albrecht — Tue, 21 Feb 2023 09:43:07 GMT

E86.10 RNs are from 17 November 2021, so sk115192 is true ! I would suggest to involve TAC here.

Chris_Atkinson — Tue, 21 Feb 2023 10:38:48 GMT

Did you try E87.x version unsuccessfully?

Niokhobaye — Tue, 21 Feb 2023 10:42:43 GMT

first i tried with this version but it did not work.
I deactivated windows defender on the windows but it didn't work either

Chris_Atkinson — Tue, 21 Feb 2023 10:44:22 GMT

I'm aware of other customers using it successfully so definitely recommend a TAC case here to investigate your specific situation & symptoms further.

G_W_Albrecht — Tue, 21 Feb 2023 10:56:45 GMT

Do you use Cloud or OnPremise EPSS ?

Niokhobaye — Tue, 21 Feb 2023 11:05:03 GMT

I think on the cloud, in any case the management is done on the portal Infinity

Niokhobaye — Tue, 21 Feb 2023 11:36:05 GMT

on the console I see the terminal with the download status but on the pc the agent disappears after a few minutes.

G_W_Albrecht — Tue, 21 Feb 2023 11:39:43 GMT

Windows Event Logs ? Any other EPS active ?

Chris_Atkinson — Tue, 21 Feb 2023 12:16:28 GMT

So it's not Windows 11 Enterprise but Pro.

Both editions should be ok according to the release notes however, so please take it with TAC.

Niokhobaye — Tue, 21 Feb 2023 12:07:41 GMT

Sorry I didn't understand your question?

Operating System

Microsoft Windows 11 Professionnel 64bits

OS Version

10.0-22621-SP0.0-SMP

22H2

Chris_Atkinson — Tue, 21 Feb 2023 12:17:09 GMT

Just stating it's a different Edition of windows, I've not tried it with Pro myself.