topic Re: Backing up Windows with Veeam in Endpoint

Backing up Windows with Veeam

Tony_Graham — Wed, 25 Jan 2023 21:37:27 GMT

Is anyone backing up Windows workstations with Veeam that has Endpoint installed?

If so what is the secret sauce to making it work? I am unable to deploy the Veeam

agent as long as Endpoint is installed.

Thanks.

Re: Backing up Windows with Veeam

PhoneBoy — Thu, 26 Jan 2023 03:54:34 GMT

The following suggests we've had issues with Veeam in the past: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk167209&partition=Advanced&product=Endpoint
Might be worth a TAC case.

Re: Backing up Windows with Veeam

the_rock — Thu, 26 Jan 2023 04:22:55 GMT

The sk phoneboy mentioned suggests issue was fixed in E83.20, which was a while ago. Im happy to tes this myself, if you tell me what blades you have installed on the client itself.

Re: Backing up Windows with Veeam

Tony_Graham — Thu, 26 Jan 2023 16:15:43 GMT

We are running R86.60 so that's not it.

One thing I have discovered. If the Agent is installed before Endpoint, it works.

If a job is being run the first time, the agent install is blocked. So the workaround is, remove endpoint, run the Veeam agent job, reinstall endpoint.

Anti-Malware/Anti-Bot and URL Filtering/Anti-Ransomware Behavior Guard and Forensics/Threat Emulation and Anti-Exploit

Re: Backing up Windows with Veeam

the_rock — Thu, 26 Jan 2023 17:34:56 GMT

K, will test it and update.

Re: Backing up Windows with Veeam

Luiz_ — Fri, 27 Jan 2023 17:47:43 GMT

Also worth looking on vendor recommended NGAV exclusions: https://www.veeam.com/kb1999

Re: Backing up Windows with Veeam

the_rock — Fri, 27 Jan 2023 17:53:51 GMT

Sorry, totally forgot to update, been busy, apologies. I tested this @Tony_Graham and got same results, no matter what I do. You are 100% correct, IF veeam is installed BEFORE harmony endpoint, no issues. If after, no matter what blade combination you do on endpoint side, it will never work. Is this expected? I have no clue in the world. At the end of the day, that seems to be only way to make it "work".