topic Re: Endpoints did not communicate with the management in Endpoint

Endpoints did not communicate with the management

RubenAC — Thu, 30 Jun 2022 20:22:28 GMT

Hello community, I am currently having a problem with the Enpoint on some computers because they do not communicate with the management server. I get the following error "114 Endpoints did not communicate with the management server for more than 30 minutes".

They currently have the Endpoint version 86.26.6008. Can someone help me to solve this error?

Re: Endpoints did not communicate with the management

Chris_Atkinson — Fri, 01 Jul 2022 14:29:28 GMT

Do your users work across multiple timezones with different work hours?

Do the endpoints have the necessary connectivity per sk116590?

Re: Endpoints did not communicate with the management

RubenAC — Fri, 01 Jul 2022 17:09:21 GMT

No, all users are in the same time zone. All devices have connectivity with respect to that SK

The problem is more than anything because the management does not see the computers that do have an internet connection.

Re: Endpoints did not communicate with the management

itsysadmin — Wed, 06 Jul 2022 08:40:57 GMT

He are having exactly the same issue with EPS versions 86.20.0119 and 86.26.6008. For us, seems that the problem had start to appear around last friday, and the number of affected endpoint is increasing since then. Also, nothing had change on our connectivity setup that affect the ability of endpoints to connect to Check Point services

Re: Endpoints did not communicate with the management

_Val_ — Wed, 06 Jul 2022 09:32:42 GMT

please open a support ticket with TAC

Re: Endpoints did not communicate with the management

hugovicto — Thu, 04 May 2023 13:31:18 GMT

Val Is the guidance regarding this problem still opening a ticket at the TAC?

Re: Endpoints did not communicate with the management

_Val_ — Thu, 04 May 2023 14:15:15 GMT

Please open a TAC case via this link: https://help.checkpoint.com

Re: Endpoints did not communicate with the management

62742738 — Fri, 17 Nov 2023 07:04:46 GMT

May I know if you were able to resolve this? Because we are experiencing the same issue as well.

Re: Endpoints did not communicate with the management

scenarist — Mon, 27 Nov 2023 08:28:27 GMT

We are also having the same problem of communication endpoints with mgmt server...