topic Re: WINDOWS 10 TO 11 UPGRADE FAILED WITH HARMONY ENDPOINT RUNNING in Endpoint

WINDOWS 10 TO 11 UPGRADE FAILED WITH HARMONY ENDPOINT RUNNING

K_montalvo — Fri, 10 Jun 2022 17:28:25 GMT

Hello experts,

We had a scenario that upgrading Windows 10 to 11 Upgrade failed installation and rollback to Win10. We had to uninstall the Harmony Endpoint security and upgraded successfully. Is theres any recommendations in reference to completing the upgrade to Win11 without uninstalling the Endpoint?

Thanks!

Re: WINDOWS 10 TO 11 UPGRADE FAILED WITH HARMONY ENDPOINT RUNNING

PhoneBoy — Fri, 10 Jun 2022 17:44:33 GMT

What version were you running when you attempted the upgrade?
Not sure it is supported but I wouldn’t dream of trying it unless you were on a fairly recent version of Endpoint.

Re: WINDOWS 10 TO 11 UPGRADE FAILED WITH HARMONY ENDPOINT RUNNING

K_montalvo — Fri, 10 Jun 2022 17:47:55 GMT

Hello buddy, Version 84.20.6108 i can try to upgrade to the latest (stable version) and post with the results.

Re: WINDOWS 10 TO 11 UPGRADE FAILED WITH HARMONY ENDPOINT RUNNING

PhoneBoy — Fri, 10 Jun 2022 19:32:00 GMT

E86.26 (latest recommend client release) supports an in-place upgrade to Windows 11 from Windows 10.
See below per sk117536:

Re: WINDOWS 10 TO 11 UPGRADE FAILED WITH HARMONY ENDPOINT RUNNING

MikeB — Fri, 10 Jun 2022 20:40:18 GMT

According to SK115192, the first version to support Win11 is E85.40.

Re: WINDOWS 10 TO 11 UPGRADE FAILED WITH HARMONY ENDPOINT RUNNING

K_montalvo — Fri, 17 Jun 2022 21:43:49 GMT

I upgraded the endpoint to version 86.01.1005 and successfully completed the upgrade to Win11 with no issues like you recommended buddy, everything been working great so far thank you very much!