topic Re: Macos Catalina Endpoint E86.20 reports blade not running in Endpoint

Macos Catalina Endpoint E86.20 reports blade not running

BorisL — Mon, 24 Jan 2022 17:41:27 GMT

The Infinity portal and frequent emails advise me that "some blades not running or unable to report status"

I have installed all functionality except data encryption.

The client reports to be connected and all blades on, Compliance reports "compliant" at the Endpoint, but at the portal "unknown" compliance status and "no violation".

Any suggestions on how to pinpoint what's going on?

Re: Macos Catalina Endpoint E86.20 reports blade not running

_Val_ — Thu, 27 Jan 2022 09:20:58 GMT

make sure you enabled fill disk access to all EPS elements

Re: Macos Catalina Endpoint E86.20 reports blade not running

Chris_Atkinson — Thu, 27 Jan 2022 09:27:37 GMT

Per sk110975 have you changed the name of the default compliance rule ?

Re: Macos Catalina Endpoint E86.20 reports blade not running

BorisL — Thu, 27 Jan 2022 09:51:06 GMT

"Endpoint Security Installer" and "Endpoint Security" did not have full disk access. Permision granted. All other elements did. Will check further behavior. Thanks.

Re: Macos Catalina Endpoint E86.20 reports blade not running

BorisL — Thu, 27 Jan 2022 09:56:49 GMT

Compliance rule is untouched.

I have reverted back to E85.30 as with E86.20 MacOs Catalina 10.15.7 became unstable.