topic Cannot import Mac 85.30 client on to E80.30 server in Endpoint

Cannot import Mac 85.30 client on to E80.30 server

Howard_Gyton — Tue, 04 Jan 2022 11:40:29 GMT

I'm having no luck adding the 85.30 Enterprise client file to our R80.30 Endpoint server. I have tried both the file with NC, and without:

EPS_E85.30_NC_app.zip
EPS_E85.30_ALL_app.zip

Both give me the same error message:

I have already added the 84.70 files for the Mac, and E86 for Windows, and those worked fine:

Is there some additional requirement for this file that the server may be missing? It shouldn't be the NVMe patch as that is included with R80.20+.

Howard

Re: Cannot import Mac 85.30 client on to E80.30 server

Chris_Atkinson — Tue, 04 Jan 2022 11:43:24 GMT

Which version/build of SmartConsole are you using, can you try again after installing the latest?

Re: Cannot import Mac 85.30 client on to E80.30 server

Howard_Gyton — Tue, 04 Jan 2022 11:48:29 GMT

I'm using R80.30 (993000092), the same one I use for our R80.30 firewall cluster.

I do have a copy of the R81.10 tools installed, but that won't connect. I will look to get the latest R80.30 tools installed, and try again.

Re: Cannot import Mac 85.30 client on to E80.30 server

Chris_Atkinson — Tue, 04 Jan 2022 11:59:33 GMT

Latest for R80.30 is build 103 available from sk153153.

Re: Cannot import Mac 85.30 client on to E80.30 server

Howard_Gyton — Tue, 04 Jan 2022 12:00:35 GMT

103 was available, so I have tried that, and it has worked.

Thanks Chris!