topic Re: How to update an endpoint on an offline client in Endpoint

How to update an endpoint on an offline client

tapostolakis — Wed, 14 Jul 2021 09:11:31 GMT

Hello everyone,

In our organization we have several computer with no access and we used the tool from the folloing location to download an update package and run it manually on the offline (non internet access) computer.

Anti-Malware Offline Updates for Endpoint Security Client E80.40 and above (checkpoint.com)

Now this tool doesnt seem to work anymore and there is a message on this page that the product is dicontinued.

The message it shows when it runs is the following:

"Failed ownloading update signatures. Not all components are updated."

What other options do we have to provide Endpoint Updates to offline computers?

Thank in advance,

Theo

Re: How to update an endpoint on an offline client

tapostolakis — Wed, 14 Jul 2021 14:34:05 GMT

Just to share with anyone else who might face this problem:

I contacted CP and they have released a new version of the app and will update the page accordingly.

Re: How to update an endpoint on an offline client

PhoneBoy — Thu, 15 Jul 2021 01:37:01 GMT

Thanks for updating.
Was going to suggest opening a TAC case if you hadn’t done so.

Re: How to update an endpoint on an offline client

Andrew_Scott — Thu, 28 Oct 2021 16:13:05 GMT

3 months later and they still haven't updated the page... There's also no search results.

It's like they want us to have to call and spend an hour on the phone dealing with tier 1 tech support for every little thing instead of building a working knowledge base.

Re: How to update an endpoint on an offline client

PhoneBoy — Thu, 28 Oct 2021 18:39:41 GMT

The TAC cases I've seen on this suggest there is a newer version of the tool you can get from TAC.
Why it hasn't been made available from the SK, not sure.