https://community.checkpoint.com/t5/Endpoint/Unable-to-uninstall-Check-Point-Endpoint-Security-Mobility/m-p/118324#M4319 <P>This thread comes to mind:</P><P><A href="https://community.checkpoint.com/t5/Endpoint/Uninstall-Check-Point-Endpoint-Security-without-Uninstall/m-p/115109/highlight/true#M4202" target="_blank" rel="noopener">https://community.checkpoint.com/t5/Endpoint/Uninstall-Check-Point-Endpoint-Security-without-Uninstall/m-p/115109/highlight/true#M4202</A></P><P>&nbsp;</P><P>Also: are you getting this error trying to remove the keys in safe mode?</P> Thu, 13 May 2021 13:11:14 GMT Luiz_ 2021-05-13T13:11:14Z https://community.checkpoint.com/t5/Endpoint/Unable-to-uninstall-Check-Point-Endpoint-Security-Mobility/m-p/118288#M4317 <P>Hello everyone!</P><P>I am facing the error below when trying to use the password ‘secret’ to uninstall the client:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Client.PNG" style="width: 436px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/11681i05368C104F17F5A7/image-size/large?v=v2&amp;px=999" role="button" title="Client.PNG" alt="Client.PNG" /></span></P><P><SPAN>This client is running in version 83.20, I have already tried uninstalling it following the instructions on sk118233, sk134214 and sk171213, but nothing has yet worked. Would we have any other default password for that?</SPAN></P><P>When I access the installation registries, I only have the keys below, and when try to delete the keys, I get an error message:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="RegEdit.PNG" style="width: 539px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/11680i6AEA4ACE08BD45BC/image-size/large?v=v2&amp;px=999" role="button" title="RegEdit.PNG" alt="RegEdit.PNG" /></span></P><P>Would we have any tools to run in this version and force uninstall? Would anyone have any tips on that?</P><P>Thanks!</P> Wed, 12 May 2021 18:09:08 GMT https://community.checkpoint.com/t5/Endpoint/Unable-to-uninstall-Check-Point-Endpoint-Security-Mobility/m-p/118288#M4317 horand 2021-05-12T18:09:08Z https://community.checkpoint.com/t5/Endpoint/Unable-to-uninstall-Check-Point-Endpoint-Security-Mobility/m-p/118295#M4318 <P>Best to engage the TAC to assist here</P> Wed, 12 May 2021 23:21:58 GMT https://community.checkpoint.com/t5/Endpoint/Unable-to-uninstall-Check-Point-Endpoint-Security-Mobility/m-p/118295#M4318 PhoneBoy 2021-05-12T23:21:58Z https://community.checkpoint.com/t5/Endpoint/Unable-to-uninstall-Check-Point-Endpoint-Security-Mobility/m-p/118324#M4319 <P>This thread comes to mind:</P><P><A href="https://community.checkpoint.com/t5/Endpoint/Uninstall-Check-Point-Endpoint-Security-without-Uninstall/m-p/115109/highlight/true#M4202" target="_blank" rel="noopener">https://community.checkpoint.com/t5/Endpoint/Uninstall-Check-Point-Endpoint-Security-without-Uninstall/m-p/115109/highlight/true#M4202</A></P><P>&nbsp;</P><P>Also: are you getting this error trying to remove the keys in safe mode?</P> Thu, 13 May 2021 13:11:14 GMT https://community.checkpoint.com/t5/Endpoint/Unable-to-uninstall-Check-Point-Endpoint-Security-Mobility/m-p/118324#M4319 Luiz_ 2021-05-13T13:11:14Z https://community.checkpoint.com/t5/Endpoint/Unable-to-uninstall-Check-Point-Endpoint-Security-Mobility/m-p/118404#M4325 <P>Unfortunately, even in safe mode the problem persists! also tried to create keys but was not allowed either.</P> Fri, 14 May 2021 17:15:39 GMT https://community.checkpoint.com/t5/Endpoint/Unable-to-uninstall-Check-Point-Endpoint-Security-Mobility/m-p/118404#M4325 horand 2021-05-14T17:15:39Z https://community.checkpoint.com/t5/Endpoint/Unable-to-uninstall-Check-Point-Endpoint-Security-Mobility/m-p/118412#M4326 <P>I managed to uninstall the software! I reported this to the responsible team for the EPS server and they informed the correct password to uninstall it. I thank you all for the comments on this topic.</P> Fri, 14 May 2021 19:03:02 GMT https://community.checkpoint.com/t5/Endpoint/Unable-to-uninstall-Check-Point-Endpoint-Security-Mobility/m-p/118412#M4326 horand 2021-05-14T19:03:02Z https://community.checkpoint.com/t5/Endpoint/Unable-to-uninstall-Check-Point-Endpoint-Security-Mobility/m-p/207618#M8324 <P>How do I get the correct password ?</P> Sat, 02 Mar 2024 11:41:47 GMT https://community.checkpoint.com/t5/Endpoint/Unable-to-uninstall-Check-Point-Endpoint-Security-Mobility/m-p/207618#M8324 RalphfromArnhem 2024-03-02T11:41:47Z