topic Numlock deactivate on 84.30 in Endpoint

Numlock deactivate on 84.30

Sven — Fri, 07 May 2021 07:22:24 GMT

Hi,

after we are upgrading to 84.30 on every preboot the numlock on keyboard was deactivated. I have take a look in the FD policy but there were no changes and there isn't a point for Numlock.

Is this a bug in this version or who can help on this issue ?

Br,

Sven

Re: Numlock deactivate on 84.30

PhoneBoy — Mon, 10 May 2021 02:52:08 GMT

A TAC case is suggested here.

Re: Numlock deactivate on 84.30

Sven — Wed, 19 May 2021 10:07:01 GMT

Hi,

please can anyone try to connect a keyboard with a client verison EPS 84.30 and see if you have the same problem ? I will know if there is a problem with our Dell devices togeter with Checkpoint EPS or is that failure also exist on other computer vendors.

Our service provider who works together with Checkpoint has no solution. for the numlock problem.

Thx.

Br,

Sven

Re: Numlock deactivate on 84.30

PhoneBoy — Wed, 19 May 2021 15:29:36 GMT

Please send me the SR your partner opened with us in a PM.