topic Re: Uninstall Endpoint 84.30 on MAC in Endpoint

Uninstall Endpoint 84.30 on MAC

YM1 — Wed, 17 Mar 2021 19:34:00 GMT

I'm trying to install new Endpoint Security on my Mac, I need to uninstall the old version first and can't find how to do that.

I try the sudo uninstall but got error try remove folders and more nothing... The old version data is still there, I can see that by view policy.

Any advice?

Re: Uninstall Endpoint 84.30 on MAC

PhoneBoy — Wed, 17 Mar 2021 20:21:33 GMT

This thread might help: https://community.checkpoint.com/t5/Endpoint/Endpoint-Security-VPN-build-986000724-is-already-installed-on/m-p/48196#M992

Re: Uninstall Endpoint 84.30 on MAC

YM1 — Wed, 17 Mar 2021 20:30:37 GMT

I try all from this thread nothing working. This thread is from 2019 and CP changed the uninstall way to Endpoint Security.

Anything else that I can do?

Re: Uninstall Endpoint 84.30 on MAC

the_rock — Wed, 17 Mar 2021 21:44:58 GMT

Try below...BUT, make sure you are doing it with actual admin account on mac, any other account will fail

sudo "/Library/Application Support/Checkpoint/Endpoint Security/uninstall.sh"

what is the error you see?

Re: Uninstall Endpoint 84.30 on MAC

YM1 — Thu, 18 Mar 2021 04:25:28 GMT

Thanks it worked!!

Re: Uninstall Endpoint 84.30 on MAC

the_rock — Thu, 18 Mar 2021 12:26:43 GMT

Glad it did! By the way, there are really 2 things to remember if you ever encounter this issue again on another mac machine:

1) ALWAYS use admin account (so say you log in with account that does not have full admin privileges and run command I gave, it will proceed, but it will never fully uninstall)

and

2) In case it fails with admin account (which is literally not even 5% of the time), run same command with -f at the end of it, as that would force full removal of software

Happy Thursday!

Andy

Re: Uninstall Endpoint 84.30 on MAC

cymetz — Thu, 01 Jun 2023 07:11:58 GMT

hi,

for me I needed a "." to be put before it so it would run the script.

So what I did was:
cd "/Library/Application Support/Checkpoint/Endpoint Security/"
sudo ./uninstall

best regards

Re: Uninstall Endpoint 84.30 on MAC

anabeatriz — Tue, 16 Jul 2024 01:27:25 GMT

I run this command, but it opens Harmony Client and I need to type a password that I don't know. Not even the person who helped me install Harmony knows the password. Can you help me remove Harmony without need the password?

Re: Uninstall Endpoint 84.30 on MAC

PhoneBoy — Tue, 16 Jul 2024 13:43:21 GMT

Suggest contacting the TAC: https://help.checkpoint.com
Note this will require a support agreement and should be done by an authorized contact on the relevant agreement.

Re: Uninstall Endpoint 84.30 on MAC

JTBearcat — Mon, 28 Oct 2024 14:56:25 GMT

I had to append .sh to the uninstall command.

So I typed:

cd "/Library/Application Support/Checkpoint/Endpoint Security/"
sudo ./uninstall.sh

I responded to a sudo password prompt with my mac account password and responded to the Check Point Uninstall prompt with my Endpoint Uninstall password.