topic Re: language selection on mac OS client in Endpoint

language selection on mac OS client

noaku — Thu, 25 Feb 2021 08:08:02 GMT

Hi,

Is it possible to select language on Mac OS EPS E84.30 (it seems there is no language settings)

Thank you.

Re: language selection on mac OS client

G_W_Albrecht — Thu, 25 Feb 2021 12:39:48 GMT

I currently have an open SR# with TAC for this issue ! There are the same language ressources included as in OS X Endpoint Security VNP client, and the included help explains that language can be selected in RA VPN > Advanced > Manage Settings - which is untrue8). I will update this post after i receive news from CP !

Look at the Manage Settings on EPS client and ES VPN client:

Re: language selection on mac OS client

G_W_Albrecht — Wed, 03 Mar 2021 14:34:01 GMT

We are a step further now! R&D has suggested that language selection is made automatically based on OS language settings. In fact, english is hard-coded as the only available language - we can see that in the app package itself. See the following screenshot with iTunes on the left, showing only a part of the language folders <lang>.lproj inside the app, and EPS client with no language folders:

Re: language selection on mac OS client

G_W_Albrecht — Thu, 04 Mar 2021 16:14:51 GMT

We have received an official statement from CP:

The OS X Endpoint Security Client (Full-Suite managed client) supported interface language is English only.
Currently, there is no plan to add support for additional interface languages.
What you see in the Help link is for the VPN Standalone client only.

So only OS X Enterprise VPN client users can select one of 10 languages for the GUI.

I have created an RFE (https://rfe.checkpoint.com/rfe/rfe.htm) and would ask all users that need more languages in OS X EPS to do the same 8)