topic Re: Endpoint VPN blade stuck in Initializing after upgrade in Endpoint

Endpoint VPN blade stuck in Initializing after upgrade

Luiz_ — Fri, 22 Jan 2021 15:45:08 GMT

Hello checkmates,

This is the 3rd time I've seen it happening. After I deploy the VPN blade to an already installed client, after the client finishes upgrading this happens:

VPN blade stucks on the "Initializing" status forever. Also there's no response from any of the buttons. Connect To..., Connect, Manage settings, More connection details, nothing. Only the Back button works.

The only way out I've found is to restart the computer. Is this a problem or is there a way to fix it?

Thanks!

Re: Endpoint VPN blade stuck in Initializing after upgrade

PhoneBoy — Sat, 23 Jan 2021 00:33:51 GMT

Upgrading from which version?

Re: Endpoint VPN blade stuck in Initializing after upgrade

Luiz_ — Mon, 25 Jan 2021 10:41:38 GMT

Same version, I just added the VPN blade.

Re: Endpoint VPN blade stuck in Initializing after upgrade

J_B — Mon, 25 Jan 2021 15:38:12 GMT

Have you got any errors in the Windows event logs? Although this is an older article, it may give you some ideas sk137412

Also check the Windows event logs for any NTFS errors. I've found that if there's any form of disk corruption, check point is one of the first applications to show issues.

To get a better idea of how big your issue is, do you have many other devices out there that are working? When you say it's the 3rd time you've seen it happen, is it always on the same model device?

Could be worth logging a call with Check Point as it's on the newest E84.30 client. According to this, E84.00 is still the recommended client.

Re: Endpoint VPN blade stuck in Initializing after upgrade

BorisL — Wed, 01 Jun 2022 07:42:31 GMT

Hi.

Did you find a solution for this?

Re: Endpoint VPN blade stuck in Initializing after upgrade

Martin_Raska — Thu, 26 Oct 2023 07:52:47 GMT

I have the same problem, its happening from time to time, version E87.31.1015, Win11. I dont know solution.

Re: Endpoint VPN blade stuck in Initializing after upgrade

skandshus — Thu, 05 Dec 2024 13:18:44 GMT

I also see this happens randomly on client