topic Re: Unable to install the policy In Endpoint Server in Endpoint https://community.checkpoint.com/t5/Endpoint/Unable-to-install-the-policy-In-Endpoint-Server/m-p/32437#M3564 <HTML><HEAD></HEAD><BODY><P>Totally get it, just making sure you're using all the avenues <img id="smileyhappy" class="emoticon emoticon-smileyhappy" src="https://community.checkpoint.com/i/smilies/16x16_smiley-happy.png" alt="Smiley Happy" title="Smiley Happy" /></P></BODY></HTML> Fri, 05 Oct 2018 14:56:32 GMT PhoneBoy 2018-10-05T14:56:32Z Unable to install the policy In Endpoint Server https://community.checkpoint.com/t5/Endpoint/Unable-to-install-the-policy-In-Endpoint-Server/m-p/32434#M3561 <HTML><HEAD></HEAD><BODY><P>Hi Team,</P><P></P><P>I am facing some challenge while installing policy on endpoint server.</P><P></P><P>Server Details: R77.30.03 Gaia and with the latest jumbo take_317</P><P></P><P>But this time is not for all. I am able to install the policy to all the blades(i.e sandblast, FDE, media encryption, etc), except Client setting.</P><P></P><P>I recently change the legacy uninstallation password under initial client settings, After that I unable to install the policy for the "Client Setting" option.</P><P></P><P>Here I am adding the screenshot for your reference.</P><P></P><P>Note: Except Client setting, I am able to install the policy for the rest.</P><P></P><P>- Arun.R</P></BODY></HTML> Wed, 03 Oct 2018 05:53:08 GMT https://community.checkpoint.com/t5/Endpoint/Unable-to-install-the-policy-In-Endpoint-Server/m-p/32434#M3561 Arun_R 2018-10-03T05:53:08Z Re: Unable to install the policy In Endpoint Server https://community.checkpoint.com/t5/Endpoint/Unable-to-install-the-policy-In-Endpoint-Server/m-p/32435#M3562 <HTML><HEAD></HEAD><BODY><P>Have you opened a TAC case on this?</P></BODY></HTML> Thu, 04 Oct 2018 22:54:38 GMT https://community.checkpoint.com/t5/Endpoint/Unable-to-install-the-policy-In-Endpoint-Server/m-p/32435#M3562 PhoneBoy 2018-10-04T22:54:38Z Re: Unable to install the policy In Endpoint Server https://community.checkpoint.com/t5/Endpoint/Unable-to-install-the-policy-In-Endpoint-Server/m-p/32436#M3563 <HTML><HEAD></HEAD><BODY><P>&nbsp;Yes,&nbsp; But the solution isn't provided yet.</P><P></P><P>That's of the reason why I was looking some suggestion over here.</P><P></P><P>- Arun.R</P></BODY></HTML> Fri, 05 Oct 2018 05:44:08 GMT https://community.checkpoint.com/t5/Endpoint/Unable-to-install-the-policy-In-Endpoint-Server/m-p/32436#M3563 Arun_R 2018-10-05T05:44:08Z Re: Unable to install the policy In Endpoint Server https://community.checkpoint.com/t5/Endpoint/Unable-to-install-the-policy-In-Endpoint-Server/m-p/32437#M3564 <HTML><HEAD></HEAD><BODY><P>Totally get it, just making sure you're using all the avenues <img id="smileyhappy" class="emoticon emoticon-smileyhappy" src="https://community.checkpoint.com/i/smilies/16x16_smiley-happy.png" alt="Smiley Happy" title="Smiley Happy" /></P></BODY></HTML> Fri, 05 Oct 2018 14:56:32 GMT https://community.checkpoint.com/t5/Endpoint/Unable-to-install-the-policy-In-Endpoint-Server/m-p/32437#M3564 PhoneBoy 2018-10-05T14:56:32Z Re: Unable to install the policy In Endpoint Server https://community.checkpoint.com/t5/Endpoint/Unable-to-install-the-policy-In-Endpoint-Server/m-p/32438#M3565 <HTML><HEAD></HEAD><BODY><P>The issue was resolved by the following procedure&nbsp; :</P><P></P><P><SPAN style="color: #222222; background-color: #ffffff; font-size: small;">1. cpstop&nbsp; &nbsp;// this command will stop the server from running</SPAN></P><P></P><P><SPAN style="color: #222222; background-color: #ffffff; font-size: small;">2. Backup and remove the following files:</SPAN></P><P></P><P><SPAN style="color: #222222; background-color: #ffffff; font-size: small;">/opt/CPsuite-R77/fw1/conf/CPMI</SPAN><SPAN style="color: #222222; background-color: #ffffff; font-size: small;">LinksMgr.db</SPAN><BR style="color: #222222; background-color: #ffffff; font-size: small;" /><SPAN style="color: #222222; background-color: #ffffff; font-size: small;">/opt/CPsuite-R77/fw1/conf/newD</SPAN><SPAN style="color: #222222; background-color: #ffffff; font-size: small;">leSchema.xsd</SPAN><BR style="color: #222222; background-color: #ffffff; font-size: small;" /><SPAN style="color: #222222; background-color: #ffffff; font-size: small;">/opt/CPsuite-R77/fw1/conf/new_</SPAN><SPAN style="color: #222222; background-color: #ffffff; font-size: small;">scheme.C</SPAN></P><P></P><P><SPAN style="color: #222222; background-color: #ffffff; font-size: small;">3. fwsetUpgrade</SPAN></P><P></P><P><SPAN style="color: #222222; background-color: #ffffff; font-size: small;">4. cpdb scheme_adjust&nbsp; &nbsp;// this command execution may take around 20 minutes</SPAN></P><P></P><P><SPAN style="color: #222222; background-color: #ffffff; font-size: small;">5. cpstart</SPAN></P><P></P><P>But I am not sure how this occurred, Looking for the root cause.</P><P></P><P>-Arun.R</P></BODY></HTML> Fri, 05 Oct 2018 15:14:54 GMT https://community.checkpoint.com/t5/Endpoint/Unable-to-install-the-policy-In-Endpoint-Server/m-p/32438#M3565 Arun_R 2018-10-05T15:14:54Z Re: Unable to install the policy In Endpoint Server https://community.checkpoint.com/t5/Endpoint/Unable-to-install-the-policy-In-Endpoint-Server/m-p/32439#M3566 <HTML><HEAD></HEAD><BODY><P>Hopefully the TAC should be able to help you with that.</P><P>But I suspect, based on the files being removed, there was some corruption in the aforementioned files that needed to be cleaned up.</P></BODY></HTML> Fri, 05 Oct 2018 15:29:49 GMT https://community.checkpoint.com/t5/Endpoint/Unable-to-install-the-policy-In-Endpoint-Server/m-p/32439#M3566 PhoneBoy 2018-10-05T15:29:49Z